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Medfusion, Allscripts End Strategic Relationship over Money

April 30, 2014
by Gabriel Perna
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Medfusion, the Cary, N.C.-based provider of patient portal technology, is no longer aligning strategically with Allscripts due to "unresolved payment disputes."

Despite the fact that contract is terminated, Medfusion says it is still providing its online patient portal to approximately 30,000 Allscripts providers. The end-users will not experience an immediate lapse in service, says Medfusion. In time, the vendor is offering those users the chance to continue service with Medfusion, to allow them to attest to Stage 2 meaningful use.

"Healthcare providers are under a lot of pressure to meet government requirements," Vern Davenport, Medfusion president, said in a statement.  "Medfusion’s job is to help providers do that in the most effective manner and help them ensure their incentive payments are awarded. As we enter this most exciting era of consumerism in healthcare, we will continue to offer solutions for patients who want to understand and play a more active role in their overall care."

“Allscripts does not as a matter of policy speak publically to specific terms of contractual relationships with its vendors," the company said in a prepared statement. "Our absolute focus is on our clients and providing them with the best possible consumer/patient engagement solutions. Today, several hundred Allscripts physician practice clients, mostly small and medium size groups, are live on the competitor’s portal.  Any other figures cannot be validated by Allscripts.”

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