Memorial Health System Takes Pulse of Web site Visitors | Healthcare Informatics Magazine | Health IT | Information Technology Skip to content Skip to navigation

Memorial Health System Takes Pulse of Web site Visitors

August 28, 2007
by root
| Reprints

Memorial Health System, Colorado Springs, Colo., has selected Ann Arbor, Mich.-based ForeSee Results' online customer satisfaction management solution to deliver online service and information to Web site visitors, patients, and job seekers.

With a major website re-launch slated for 2008, Memorial says it would like a better understanding of who is coming to their Web site and why.

According to ForeSee Results, it uses the scientific methodology of the University of Michigan's American Customer Satisfaction Index (ACSI) to measure satisfaction with specific elements of the online experience, such as search and content.



Report: Healthcare Organizations Struggle with Human Error in Securing PHI

In the first nine months of 2017, unintended disclosure accounted for 41 percent of healthcare data breach incidents, according to a report from specialist insurer Beazley.

Three More Providers Receive 2017 HIMSS Davies Awards

Three patient care organizations have received the 2017 global Healthcare Information and Management Systems Society (HIMSS) Enterprise Nicholas E. Davies Award of Excellence for healthcare technology innovations that improve patient outcomes.

Medtronic, American Well Team Up to Integrate Telehealth Capabilities

Medtronic and American Well announced a partnership to offer a telehealth solution focused on the unique needs of the complex, chronic, co-morbid patient population.

Medsphere Merges with RCM Vendor Stockell

Medsphere Systems Corp., developer of the OpenVista electronic health record, is merging with Stockell Healthcare Systems, which offers a suite of revenue cycle management tools.

Report: Insider Threats to Patient Data Remain Unnoticed

Of the reported healthcare data breach incidents that occurred in September, it took an average of 387 days for healthcare organizations to discover a breach had occurred, according to a report from cybersecurity software company Protenus.

Reports: Ex-Pharma Exec Alex Azar Emerges as Trump’s Top Pick for HHS Secretary

President Donald Trump could be on the verge of tapping Alex Azar, a former pharmaceutical industry executive and George W. Bush administration official, as the next HHS Secretary, according to media reports.