Circulation, Buoy Health Collaborate on Integrated Platform for Patient Transportation | Healthcare Informatics Magazine | Health IT | Information Technology Skip to content Skip to navigation

Circulation, Buoy Health Collaborate on Integrated Platform for Patient Transportation

May 23, 2018
by Heather Landi
| Reprints

Boston-based startup Circulation Health, a ride-ordering exchange that coordinates medical transportation logistics using Lyft and other transportation partners, is partnering with Buoy Health, also based in Boston, to integrate their platforms to provide patients with an end-to-end healthcare experience.

The partnership – which will roll out before the end of 2018 – will enable Buoy’s patients to book reliable on-demand transportation, powered by Circulation, to recommended care. Buoy Health offers an AI-powered health assistant and symptom checker. The platform is available either online or through an app and sources from over 18,000 clinical papers, covering 5 million patients and spanning 1,700 conditions.

“Ultimately, it comes down to providing a better experience to individuals who need timely access to care” Robin Heffernan, CEO & co-founder of Circulation, said. “And since every patient journey starts with a ride, it makes so much sense to give Buoy users easy access to convenient, reliable transportation to their local pharmacies, primary care clinics, or urgent care centers.”

When patients access the Buoy Health platform, they are prompted through a series of questions to enter their symptoms in detail. Buoy will then analyze the consumer’s inputs in real-time and point the customer to a recommended course of treatment. To help ensure the patient takes the next step in treatment, Buoy will then enable users to book on-demand rides through Circulation’s ride-ordering platform — either using their own funds or through insurance if transportation is a covered benefit.

Andrew Le, CEO and co-founder of Buoy Health, said in a statement: “By integrating Circulation’s transportation exchange into our platform, we will now be able to remove a major barrier to care by giving anyone who visits Buoy access to convenient and reliable transport.”

According to a national study published by The National Academy of Sciences, each year, 3.6 million Americans miss out on care because they face transportation barriers, which in turn creates untold costs to the U.S. healthcare system. “Circulation’s partnership with Buoy Health is on the cutting edge of a larger shift in value-based care by seeking to address the social determinants of health that occur outside of a typical care setting — such as access to transportation,” the companies said in a joint press release.

Buoy currently sees over two million consumers a month and Circulation is currently being used by more than 1,500 medical facilities in more than 40 states.

 

2018 Boston Health IT Summit

Renowned leaders in U.S. and North American healthcare gather throughout the year to present important information and share insights at the Healthcare Informatics Health IT Summits.

August 7 - 8, 2018 | Boston

Topics

News

House Appropriations Bill Includes 29 Percent Budget Cut for ONC, $1.25B Increase for NIH in 2019

The House Appropriations Committee released a draft 2019 budget for the U.S. Department of Health and Human Services (HHS) and departments of Labor and Education that proposed slashing funding for the Office of the National Coordinator for Health IT (ONC) by $17.7 million.

Value-Based Care is Bending the Cost Curve, Report Finds

Value-based care is bending the healthcare cost curve, reducing unnecessary medical costs by nearly 6 percent on average while also improving care quality and patient engagement, according to new research from Nashville-based Change Healthcare.

Health Share of Oregon Facing Challenges with Ride to Care Service

Health Share of Oregon’s non-emergency transportation vendor is in danger of losing money if it doesn’t meet its performance targets by the end of June, the coordinated care organization recently stated.

NJ Hospital Association Invests in Opioid Tracking Tool for Hospitals

As opioid overdoses continue to claim more lives, the New Jersey Hospital Association and its Health Research and Educational Trust announced a $1.5 million investment in an emergency department tracking tool for hospitals statewide to better monitor opioid prescriptions.

Sequoia Project Revises National Patient Matching Framework

The nonprofit Sequoia Project, an industry advocate for nationwide interoperability, has released a revised national patient matching framework.

Kaiser, Emory Healthcare Partner on Integrated Care Model in Atlanta

Emory Healthcare, the clinical arm of Emory University, and Kaiser Permanente have announced a partnership in metropolitan Atlanta.