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Survey: 82 Percent of Healthcare Orgs Have Comprehensive Mobile Strategy

November 14, 2016
by Rajiv Leventhal
| Reprints

Some 82 percent of respondent healthcare organizations have a fully implemented mobile strategy, indicating a greater level of maturity compared to commercial enterprises, according to a survey from software provider Red Hat.

Just a year ago, Red Hat’s enterprise mobility survey revealed that just 52 percent of respondents across commercial industries said they have a fully implemented mobile strategy. The survey, commissioned by Vanson Bourne, polled the views of 200 IT decision makers from private, public, life sciences and pharmaceutical healthcare organizations with at least 1,000 employees in the U.S., France, Germany and the United Kingdom.

In addition, this year’s research found that nearly eight in 10 (78 percent) healthcare organizations surveyed are achieving positive ROI from mobile app investments. This success in ROI mirrors the expectation that the average number of healthcare apps developed by U.S. respondents over the next 12 months will grow 56 percent from nine to 14. European respondents developed an average of 13 apps and expect that number will grow by 31 percent to 17 apps in the next 12 months, according to the data.

But, while respondents are looking on average to develop 36 percent more apps in the next 12 months, they are only planning to increase their budget 15.5 percent to support this—and that can include the need to maintain and update existing apps. “This disparity between investment growth and desired app volumes may not be achieved by developing mobile apps as one-off projects. Rather a modern platform-based approach that supports agile development and modern API-based architecture can help increase developer efficiency, reduce development costs, and support the increasing demand for mobile apps,” the researchers stated.

What’s more, the survey found that mobile apps are currently provided primarily for doctors (59 percent), patients/members (55 percent), and technicians (44 percent) by U. S. respondents and are currently provided primarily for pharmaceutical research development staff (53 percent), followed by patients/members (46 percent) and doctors (43 percent) by European respondents.

The main drivers of mobile app development are:

  • Business/internal demand for more productivity (63 percent U.S. respondents and 60 percent European respondents)
  • Healthcare provider demand for better patient engagement and care (60 percent U.S. respondents and 57 percent European respondents)
  • External/member/patient demand for mobile apps (56 percent U.S. respondents and 43 percent European respondents)

Regarding challenges, nearly all organizations surveyed (98 percent) experience challenges when implementing mobile solutions, including security, cost, regulatory and compliance issues, and users/patient/customer adoption. Security is the most dominant business concern; 30 percent of U.S. respondents reported that their primary security concern is data encryption from device back-end systems, and 29 percent of U.S. respondents reported that their greatest security concern is end-to-end HIPAA compliance.

Further, nearly all (97 percent) respondents said they experience technical challenges when deploying their organization’s mobile apps. In the U.S., 29 percent of respondents listed back-end integration to healthcare systems as the biggest technical challenge, followed by securing access to data at 27 percent. In Europe, 33 percent of respondents reported their greatest technical challenge was securing access to data, followed by deployment of app code at 21 percent. Other challenges identified by both U.S. and European respondents include scaling (10 percent) and app life cycle management (eight percent).

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/news-item/mobile/labcorp-joins-apple-health-records-project

LabCorp Joins Apple Health Records Project

November 5, 2018
by Rajiv Leventhal, Managing Editor
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LabCorp, a provider of clinical laboratory and end-to-end drug development services, has announced that it has enabled Apple’s Health Records feature for its patients.

This iPhone feature aims to make it easier for LabCorp patients to access their LabCorp laboratory test results, along with other available medical data from multiple providers, whenever they choose, according to officials.

In January, Apple announced that it would be testing the Health Records feature out with 12 hospitals, inclusive of some of the most prominent healthcare institutions in the U.S. Since that time, more than 100 new organizations have joined the project,  according to Apple.

LabCorp test results are viewable in the Apple Health app for LabCorp patients who have an account with the company, and enable integration with the Health Records app. In addition to their LabCorp test results, patients will have information from participating healthcare institutions organized into one view, covering allergies, medical conditions, immunizations, lab results, medications, procedures and vitals.

Patients will receive notifications when their data is updated, and the Health Records data is encrypted and protected with the user’s iPhone passcode, Touch ID or Face ID, according to officials.

“LabCorp on Health Records will help provide healthcare consumers with a more holistic view of their health. Laboratory test results are central to medical decision making, and broadening access to this information will help patients take charge of their health and wellness, and lead to more informed dialogues between patients and their healthcare providers,” David P. King, chairman and CEO of LabCorp, said in a statement.

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HIMSS Analytics Introduces Infrastructure Adoption Model for Health Systems

October 25, 2018
by Rajiv Leventhal, Managing Editor
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HIMSS Analytics, the research arm of the Healthcare Information and Management Systems Society, announced the introduction of the Infrastructure Adoption Model, or INFRAM, which is designed to measure the technical infrastructure used within a health system.

The INFRAM focuses on five technical subdomains, allowing organizations to benchmark how their infrastructure operates within the following areas: mobility; security; collaboration; transport; and data center.

Similar to HIMSS Analytics’ well-known Electronic Medical Record Adoption Model, or, EMRAM, the INFRAM is an eight-stage model (0 – 7) that allows healthcare IT leaders to map the technology infrastructure capabilities required to reach their facility’s clinical and operational goals, while meeting industry benchmarks and standards.  The final stage, Stage 7, guides organizations towards optimized information integration, contextualization and orchestration essential for the delivery of higher order local and virtualized care processes.

For reference purposes, Stage 0 on the model represents that an organization does not have a VPN, intrusion detection/prevention, security policy, data center or compute architecture. Stage 3 signifies that an organization has an advanced intrusion prevention system, while Stage 5 represents having video on mobile devices, location-based messaging, firewall with advanced malware protection, and real-time scanning of email hyperlinks.

HIMSS officials note that by identifying specific benchmarks for organizations to reach before they go live with EMR, systems, the INFRAM aims to ensure that a health system’s infrastructure is stable, manageable and extensible. Through this, organizations can ideally improve care delivery and create a pathway for infrastructure development tied to business and clinical outcomes.

 “The INFRAM is a welcome addition to our maturity model suite and addresses a longstanding need – guiding healthcare organizations in securely implementing the infrastructure with which their EMRs are built upon,” Blain Newton, executive vice president, HIMSS Analytics, said in a statement. “We have seen health systems engage with advanced clinical applications, only for them to ‘glitch’ under infrastructure that isn't powerful enough to support their tools. With the INFRAM, healthcare providers can develop a detailed, strategic technology plan that defines their organization's current state, desired future state, and each stage in between to achieve their clinical and operational goals.”

Related Insights For: Mobile

/webinar/clinical-team-communication-and-data-access-palm-your-hand

Clinical Team Communication and Data Access in the Palm of Your Hand

Thursday, October 25, 2018 | 1:00 p.m. ET, 12:00 p.m. CT

Eisenhower Health, a west coast-based Magnet Hospital, implemented an enterprise-wide solution enabling mobile communications and collaboration across all care teams, linking the entire enterprise, advancing its communications capabilities, creating access to an enterprise directory, and improving care team response and turnaround times.

Additionally, the system provided extensive and comprehensive reporting with data analytics showing where and to what extent response improvements were made, but also providing the information the hospital needed to better utilize the system and make adjustments to improve results.

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