New Videophone System Assists Diversity | Healthcare Informatics Magazine | Health IT | Information Technology Skip to content Skip to navigation

New Videophone System Assists Diversity

December 22, 2008
by root
| Reprints

Presidio Networked Solutions from Presidio Inc. of New York has rolled out its new Video Medical Interpreter (VMI) solution. By combining Cisco Call Manager and Cisco Video Phones from San Jose, Calif.-based Cisco Systems Inc., caregivers and patients can speak with an interpreter over a secure connection that provides both audio and video, bridging language gaps between caregivers and patients.

Caregivers equipped with IP-based videophones offers patients video access to trained medical interpreters, ensuring that the patient and clinician can clearly communicate about medical procedures or services, touts the company.

According to Presidio, its system is built on mobile ‘crash carts,’ which incorporate mobility features such that is can be can be moved from room to room. Presidio’s VMI system automates handling of calls during peak-time demand. If all the interpreters are busy, the company says, calls are placed in a queue and answered in the order received, or according to the requirements of the caller or the language of the interpreter whose skills are needed.

Topics

News

Loma Linda University Medical Center Gets HIMSS Stage 7 Designation

Loma Linda University (LLU) Medical Center and other patient care facilities linked to the health system have achieved Stage 7 designation on HIMSS Analytics’ inpatient Electronic Medical Record Adoption Model (EMRAM).

HHS OIG Report Cites Concerns with MACRA Implementation

The U.S. Department of Health and Human Services (HHS) Office of the Inspector General issued a report of its review of the Centers for Medicare & Medicaid Services’ (CMS) management of the Quality Payment Program and cited specific concerns regarding the need for more specialized technical assistance for clinicians and program integrity efforts.

Cerner Files Protest over $62M EHR Contract Awarded to Epic

Cerner Corp. has filed a protest against rival EHR vendor Epic Systems following an “unfair bidding process and a possible conflict of interest” for a recent IT implementation contract awarded by the University of Illinois (UI) medical center.

NewYork-Presbyterian, Walgreens Partner on Telemedicine Initiative

NewYork-Presbyterian and Walgreens are collaborating to bring expanded access to NewYork-Presbyterian’s healthcare through new telemedicine services, the two organizations announced this week.

ONC Releases Patient Demographic Data Quality Framework

The Office of the National Coordinator for Health IT (ONC) developed a framework to help health systems, large practices, health information exchanges and payers to improve their patient demographic data quality.

AMIA, Pew Urge Congress to Ensure ONC has Funding to Implement Cures Provisions

The Pew Charitable Trusts and the American Medical Informatics Association (AMIA) have sent a letter to congressional appropriators urging them to ensure that ONC has adequate funding to implement certain 21st Century Cures Act provisions.