NQF Endorses AMA Patient-Centered Care Measures | Healthcare Informatics Magazine | Health IT | Information Technology Skip to content Skip to navigation

NQF Endorses AMA Patient-Centered Care Measures

August 13, 2012
by Gabriel Perna
| Reprints

The National Quality Forum (NQF) has endorsed 12 quality measures, promoting effective patient-centered care and effective communication in relation to the disparities and cultural competency of meeting the needs of a diverse patient population. Seven of the measures came from an American Medical Association (AMA) resource, called the “Communication Climate Assessment Toolkit.”

“Effective, patient-centered communication is critical in delivering quality healthcare, but illness, fear, low literacy and diverse languages and cultures can make it difficult for health care professionals to communicate successfully with patients,” AMA President Jeremy A. Lazarus, M.D., said in a statement. “We created this tool to help organizations evaluate and improve their communication with a diverse patient population, and we are proud that measures included in this toolkit have received NQF endorsement.”

The AMA submitted the toolkit to the NQF endorsement process, and NQF endorsed seven of the measures in the toolkit. “Good communication is both an ethical imperative, necessary for informed consent and effective patient engagement, and a means to avoid errors, improve quality, lower costs and achieve better health outcomes,” said Dr. Lazarus.

NQF says it can be used by hospitals and large group practices to evaluate organizational performance in communication. Assessment results provide a reliable means of tracking performance over time and guiding decisions about tailoring quality improvement interventions.

Topics

News

HIMSS Names Hal Wolf as New President and CEO

The Chicago-based Healthcare Information and Management Systems Society (HIMSS) has named Harold “Hal” Wolf III as its new president and CEO, to succeed H. Stephen Lieber.

ONC Seeking Feedback on Common Agreement and Exchange Framework

On Monday, the Office of the National Coordinator for Health Information Technology (ONC) kicked off the first of three meetings and webinars to inform the public about the department’s work related to the implementation of the 21st Century Cures Act trusted exchange framework and common agreement provisions.

NIH Announces First Community Partners for All of Us Research Effort

The National Institutes of Health (NIH) announced its first four community partner awards to begin building a national network of recruiters for its All of Us Research Program, part of the Precision Medicine Initiative.

Survey: Clinicians Rate Biometric Devices as Most Effective Patient Engagement Tech

There are many technologies for engaging patients in their own care, but according to a survey of members of the NEJM Catalyst Insights Council, patient portals are not viewed as the most effective technology for patient engagement initiatives.

Pragmatic Clinical Trials Network to Focus on Genomic Medicine Interventions

The federal National Human Genome Research Institute has announced a five-year effort to conduct pragmatic clinical trials to measure the clinical utility and cost-effectiveness of genomic medicine interventions and assess approaches for real-world application of genomic medicine in diverse clinical settings.

Six State HIEs Now Participating in Patient Center Data Home Across the West

An HIE-to-HIE hub, known as the Patient Centered Data Home and spearheaded by SHIEC, is expanding across the West, with six states now connected and exchanging admission, discharge and transfer notifications for patients.