Patients Influenced by Docs' Online Reviews, Survey Finds | Healthcare Informatics Magazine | Health IT | Information Technology Skip to content Skip to navigation

Patients Influenced by Docs' Online Reviews, Survey Finds

February 4, 2014
by Rajiv Leventhal
| Reprints

Online reviews for doctors and medical practices are influential in a patient’s decision when visiting the doctor’s office, according to a new survey from Digital Assent, an Atlanta, Ga.-based provider of patient satisfaction surveys and online healthcare reputation marketing solutions.

Seventy-two percent of patients reported that bad reviews would prevent them from going to see a particular doctor. And 46 percent of patients said it only takes two to five bad reviews out of 100 to discourage them from a particular practice, according to the survey’s results. Eighteen percent of respondents said reviews do not have any influence on their decisions.

The Online Patient Review Survey had 341 participants and the data collected demonstrates that in order to achieve what patients consider a healthy online reputation, physicians need to consistently receive positive reviews from their patients. Despite these findings, the fact remains that many doctors are reluctant to adopt practices to actively solicit patient feedback and collect more patient reviews.

However, physicians do seem to care what people are saying about them. A survey last October from ZocDoc, an online medical care scheduling service found that 85 percent of physician respondents proactively monitor online reviews about themselves, and 36 percent look at their competitors' reviews.

Read the source article at Press Release Services

Topics

News

Appalachia Project to Study Relationship Between Increased Broadband Access, Improved Cancer Care

The Federal Communications Commission and the National Cancer Institute have joined forces to focus on how increasing broadband access and adoption in rural areas can improve the lives of rural cancer patients.

Survey: By 2019, 60% of Medicare Revenues will be Tied to Risk

Medical groups and health systems that are members of AMGA (the American Medical Group Association) expect that nearly 60 percent of their revenues from Medicare will be from risk-based products by 2019, according to the results from a recent survey.

83% of Physicians Have Experienced a Cyber Attack, Survey Finds

Eighty-three percent of physicians in a recent survey said that they have experienced some sort of cyber attack, such as phishing and viruses.

Community Data Sharing: Eight Recommendations From San Diego

A learning guide focuses on San Diego’s experience in building a community health information exchange and the realities of embarking on a broad community collaboration to achieve better data sharing.

HealthlinkNY’s Galanis to Step Down as CEO

Christina Galanis, who has served as president and CEO of HealthlinkNY for the past 13 years, will leave her position at the end of the year.

Email-Related Cyber Attacks a Top Concern for Providers

U.S. healthcare providers overwhelmingly rank email as the top source of a potential data breach, according to new research from email and data security company Mimecast and conducted by HIMSS Analytics.