Physicians Monitor Their Online Reviews, Survey Says | Healthcare Informatics Magazine | Health IT | Information Technology Skip to content Skip to navigation

Physicians Monitor Their Online Reviews, Survey Says

October 11, 2013
by Rajiv Leventhal
| Reprints

Online reviews may significantly affect patients' decisions when choosing their healthcare providers, and that is something that physicians pay close attention to, according to a new survey from the N.Y.-based ZocDoc, an online medical care scheduling service.

Eighty-five percent of physician respondents proactively monitor online reviews about themselves, and 36 percent look at their competitors' reviews. Additionally, ZocDoc asked physicians to rank the fairness of online reviews on a scale of 1-10, and found the following:

  • 23 percent said they're very fair (rating of 8-10)
  • 62 percent said they're fair (rating of 4-7)
  • 15 percent said they're not fair (rating of 1-3)

New healthcare guidelines make it increasingly important for physicians to leverage technology to keep their practices connected. ZocDoc found that almost 75 percent of physicians surveyed have implemented a practice management system in their office.

The survey also questioned physicians about their social media usage. It found that 53 percent of physicians surveyed have a Facebook account for their practice; 34 percent are using Google+; 28 percent are using LinkedIn; and 21 percent are using Twitter. Overall social media usage is 22 percent higher among physicians between the ages of 26 and 55 than among physicians between 56 and 75 years of age. Thirty percent of practitioners report that they still do not have any social media presence.



NewYork-Presbyterian, Walgreens Partner on Telemedicine Initiative

NewYork-Presbyterian and Walgreens are collaborating to bring expanded access to NewYork-Presbyterian’s healthcare through new telemedicine services, the two organizations announced this week.

ONC Releases Patient Demographic Data Quality Framework

The Office of the National Coordinator for Health IT (ONC) developed a framework to help health systems, large practices, health information exchanges and payers to improve their patient demographic data quality.

AMIA, Pew Urge Congress to Ensure ONC has Funding to Implement Cures Provisions

The Pew Charitable Trusts and the American Medical Informatics Association (AMIA) have sent a letter to congressional appropriators urging them to ensure that ONC has adequate funding to implement certain 21st Century Cures Act provisions.

Former Michigan Governor to Serve as Chair of DRIVE Health

Former Michigan Governor John Engler will serve as chair of the DRIVE Health Initiative, a campaign aimed at accelerating the U.S. health system's transition to value-based care.

NJ Medical Group Launches Statewide HIE, OneHealth New Jersey

The Medical Society of New Jersey (MSNJ) recently launched OneHealth New Jersey, a statewide health information exchange (HIE) that is now live.

Survey: 70% of Providers Using Off-Premises Computing for Some Applications

A survey conducted by KLAS Research found that 70 percent of healthcare organizations have moved at least some applications or IT infrastructure off-premises.