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Report: Providers Expectations Run High for Outpatient Pharmacy Systems

March 9, 2011
by root
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Increasingly, providers expect outpatient pharmacy systems to provide additional revenue and meaningful use benefits; however, finding the best system for a given organization can be a challenge, according to a new report by the Orem, Utah-based KLAS.

The first KLAS study to focus on outpatient pharmacy, Outpatient Pharmacy Goes Retail: A Paradigm Shift for Providers contains interviews from more than 100 health care professionals conducted over the last nine months. KLAS opened this new research segment in response to providers' increased interest in and expectations of these systems.

The report identified several obstacles complicating providers' search for an outpatient pharmacy system. First, though numerous options exist, few are widely implemented in the health system setting; this makes it difficult for providers to identify a comparable site to reference as they consider their options.

Two outpatient pharmacy products were ranked in Outpatient Pharmacy Goes Retail: A Paradigm Shift for Providers. The higher-scoring of the pair, QS/1 NRx, earned 78.4 points out of 100, and Cerner Etreby came in second, at 66.7.This report also documented early trends for Cerner Millenium, HBS, McKesson, PCSI, and ScriptPro pharmacy systems.

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