Report: Providers Need to Promote PHRs to Patients with Chronic Conditions | Healthcare Informatics Magazine | Health IT | Information Technology Skip to content Skip to navigation

Report: Providers Need to Promote PHRs to Patients with Chronic Conditions

November 7, 2014
by Gabriel Perna
| Reprints

Personal health record (PHR) applications are popular for patients but healthcare organizations that have utilized them are not doing a good job promoting them to those with chronic conditions, states a new report from the Commonwealth Fund.

The Commonwealth Fund, a nonprofit based in New York City, interviewed healthcare organizations in the U.S. that have implemented a patient portal to understand how they are being promoted. Of the 16 they interviewed, none had a strategy to promote PHRs to patients with chronic conditions or frequent users of the emergency department.

Commonwealth says that organizations will not see value from PHRs if they do not actively promote them to patients with chronic conditions. “Such patients have much to gain from being able to easily communicate with their clinicians and access information when they need it, and past surveys have found that PHR use has led patients to change behaviors or ask questions they otherwise would not have,” the authors of the report write.

The researchers said there were incentives from some organizations to get patients to use the PHR while others felt that wasn’t necessary. Most recognized that getting adoption of PHRs from patients was more than an IT project as it required an operational and cultural change. Those that were successful found that it was popular with patients and providers, who didn’t have to play telephone tag.



NewYork-Presbyterian, Walgreens Partner on Telemedicine Initiative

NewYork-Presbyterian and Walgreens are collaborating to bring expanded access to NewYork-Presbyterian’s healthcare through new telemedicine services, the two organizations announced this week.

ONC Releases Patient Demographic Data Quality Framework

The Office of the National Coordinator for Health IT (ONC) developed a framework to help health systems, large practices, health information exchanges and payers to improve their patient demographic data quality.

AMIA, Pew Urge Congress to Ensure ONC has Funding to Implement Cures Provisions

The Pew Charitable Trusts and the American Medical Informatics Association (AMIA) have sent a letter to congressional appropriators urging them to ensure that ONC has adequate funding to implement certain 21st Century Cures Act provisions.

Former Michigan Governor to Serve as Chair of DRIVE Health

Former Michigan Governor John Engler will serve as chair of the DRIVE Health Initiative, a campaign aimed at accelerating the U.S. health system's transition to value-based care.

NJ Medical Group Launches Statewide HIE, OneHealth New Jersey

The Medical Society of New Jersey (MSNJ) recently launched OneHealth New Jersey, a statewide health information exchange (HIE) that is now live.

Survey: 70% of Providers Using Off-Premises Computing for Some Applications

A survey conducted by KLAS Research found that 70 percent of healthcare organizations have moved at least some applications or IT infrastructure off-premises.