Survey: Buyers Increasingly Looking to Replace EHR Software | Healthcare Informatics Magazine | Health IT | Information Technology Skip to content Skip to navigation

Survey: Buyers Increasingly Looking to Replace EHR Software

June 12, 2015
by Rajiv Leventhal
| Reprints
The number of electronic health record (EHR) buyers who are looking to replace their systems has increased by 59 percent since 2014, according to new research from the Austin, Tx.-based EHR comparison site Software Advice. 
 
The researchers say that this implies that many EHR products are failing to meet physicians' needs. Currently, the research found, clinicians looking to replace an existing EHR outnumbers the amount of clinicians looking to purchase an EHR for the first time. Back in 2010, a full 63 percent of buyers were looking to replace paper methods—but in 2015, that number has dropped to 37 percent. 
 
“Our data shows it’s becoming increasingly rare for vendors to encounter a first-time EHR buyer,” said Software Advice EHR market researcher Gaby Loria. “In fact, 60 percent of buyers in our sample are replacing EHR systems. Clinicians who outgrow (or grow tired of) their current systems have a clearer understanding of their needs, challenges and pain points. Experienced buyers already know what an EHR is capable of doing—now they want to know how a specific system can take their care quality to the next level.
 
What's more, the research found that billing is the top-requested application for the highest percentage of EHR buyers (45 percent) potentially due to upcoming ICD-10 transition, as 92 percent of buyers do billing in-house. In fact,  some of these buyers specifically say they want to purchase an EHR with billing applications so they can bring the process back in-house, according to the survey. 

Get the latest information on Health IT and attend other valuable sessions at this two-day Summit providing healthcare leaders with educational content, insightful debate and dialogue on the future of healthcare and technology.

Learn More

Topics

News

Survey: Infrastructure, Interoperability Key Barriers to Global HIT Development

A new survey report from Black Book Research on global healthcare IT adoption and records systems connectivity finds nations in various phases of regional electronic health record (EHR) adoption. The survey results also reveal rapidly advancing opportunities for U.S.-based and local technology vendors.

Penn Medicine Opens Up Telehealth Hub

Philadelphia-based Penn Medicine has opened its Center for Connected Care to centralize the health system’s telemedicine activities.

Roche to Pay $1.9B for Flatiron Health

Switzerland-based pharmaceutical company Roche has agreed to pay $1.9 billion to buy New York-based Flatiron Health Inc., which has both an oncology EHR and data analytics platform.

Financial Exec Survey: Interoperability Key Obstacle to Value-Based Payment Models

Momentum continues to grow for value-based care as nearly three-quarters of healthcare executives report their organizations have achieved positive financial results from value-based payment programs, to date, according to a new study from the Healthcare Financial Management Association (HFMA).

Cerner, Children's National to Help UAE Pediatric Center with Health IT

Al Jalila Children's Specialty Hospital, the only pediatric hospital in the United Arab Emirates, has entered into an agreement with Washington, D.C.-based Children's National Health System to form a health IT strategic partnership.

Telemedicine Association Names New CEO

The American Telemedicine Association (ATA) has named Ann Mond Johnson its new CEO, replacing Jon Linkous who stepped down suddenly last August after 24 years as the organization’s CEO.