Survey: Primary Care Physicians More Satisfied with EHRs | Healthcare Informatics Magazine | Health IT | Information Technology Skip to content Skip to navigation

Survey: Primary Care Physicians More Satisfied with EHRs

April 7, 2014
by Gabriel Perna
| Reprints

Satisfaction is up among primary care physician electronic health record (EHR) users, according to a recent survey from the New York-based Black Book Market Research's Black Book Rankings.

The firm surveyed more than 2,000 primary care EHR users on eighteen key performance indicators. It also surveyed a multitude of specialty physician EHR users as well. Of those primary care physicians surveyed, only 8 percent  were still “very dissatisfied” with the ability of their systems to decrease workload as compared to 31 percent of all medical and surgical specialists and 48 percent of primary care physicians in 2009. In the last six months, Black Book says primary care user satisfaction has increased prominently.

Furthermore,  39 percent of family practice, general practice, pediatricians and geriatric specialists report a return to normal levels of productivity after rolling out their EHR systems. This compares to last year, when only 10 percent of physician practices reported productivity returns after two years. The share of primary care doctors who would recommend their EHR vendor to a colleague increased from 13 percent to 52 percent over the past six months. Overall, these satisfaction increases, users say, come from the efforts of vendors to improve workflow issues, delivering on promises, meaningful use achievements, and fortified client support.

In terms of top performing vendors in this space, Black Book pointed to the San Francisco-based Practice Fusion as an industry leader, scoring first in user satisfaction across all surveyed EHR systems. Other top scoring primary care centric vendors include: Greenway Medical, Care360 Quest, Kareo, Praxis, AmazingCharts, CareCloud, CureMD, Allscripts, athenahealth, and eClinicalWorks.

Practice Fusion also scored best in specialty EHR user ratings and among all primary care physicians for system patient health data management and administrative processing, order entry and management, and results review and decision support.

"This first group of Black Book audited 2014 user survey results indicated a significant surge in vendor loyalty as the replacement market frenzy is settling down,"  Douglas Brown, Managing Partner of Black Book Rankings, said in a statement. "Continually high performing vendors with loyal customer bases have emerged from the pack as practice implementations succeed and physicians find the systems that truly meet their practice needs."

 

Read the source article at Press Release Services

Topics

News

Former Health IT Head in San Diego County Charged with Defrauding Provider out of $800K

The ex-health IT director at North County Health Services, a San Diego County-based healthcare service provider, has been charged with spearheading fraudulent operations that cost the organization $800,000.

Allscripts Touts 1 Billion API Shares in 2017

Officials from Chicago-based health IT vendor Allscripts have attested that the company has reached a new milestone— one billion application programming interface (API) data exchange transactions in 2017.

Dignity Health, CHI Merging to Form New Catholic Health System

Catholic Health Initiatives (CHI), based in Englewood, Colorado, and San Francisco-based Dignity Health officially announced they are merging and have signed a definitive agreement to combine ministries and create a new, nonprofit Catholic health system.

HHS Announces Winning Solutions in Opioid Code-a-Thon

The U.S. Department of Health and Human Services (HHS) hosted this week a first-of-its-kind two-day Code-a-Thon to use data and technology to develop new solutions to address the opioid epidemic.

In GAO Report, More Concern over VA VistA Modernization Project

A recent Government Accountability Office (GAO) report is calling into question the more than $1 billion that has been spent to modernize the Department of Veterans Affairs' (VA) health IT system.

Lawmakers Introduce Legislation Aimed at Improving Medicare ACO Program

U.S. Representatives Peter Welch (D-VT) and Rep. Diane Black (R-TN) have introduced H.R. 4580, the ACO Improvement Act of 2017 that makes changes to the Medicare accountable care organization (ACO) program.