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NewYork-Presbyterian Adds Pediatric Urgent Care to NYP OnDemand Platform

July 14, 2017
by Heather Landi
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NewYork-Presbyterian Komansky Children’s Hospital has launched Pediatric Urgent Care, the latest online service offering from NYP OnDemand, a suite of digital health services deployed by the NewYork-Presbyterian healthcare system, which services the New York metropolitan area.

The pediatric urgent care service is available seven days a week from 6:00 p.m. to midnight on both NYP.org and the NewYork-Presbyterian mobile application. Through the service, parents and caregivers can see and speak directly with a board-certified pediatric emergency physician via a high definition video-conference connection. The doctor assesses the child and will provide advice, treatment and medication or may determine that the patient requires an emergent or in-person evaluation.

Rahul Sharma, M.D., emergency physician-in-chief, NewYork Presbyterian/Weill Cornell Medical Center and chief of the Division of Emergency Medicine at Weill Cornell Medicine, said in a statement, “With the launch of Pediatric Urgent Care, families can now see a trained and experienced pediatric emergency physician from the comfort of their home.”

Shari Platt, M.D., chief of Pediatric Emergency Medicine at NewYork-Presbyterian/Weill Cornell Medical Center and an associate professor of clinical pediatrics at Weill Cornell Medicine, said, “Our goal is to deliver immediate guidance and advice to a concerned parent, and to provide children with the best possible medical care. This new Pediatric Urgent Care telehealth service is a convenient and fast way to diagnose and provide a treatment plan for common conditions such as fever, cough, vomiting, pink eye and skin rashes.”

The service covers patients located in New York state, with plans to expand coverage in the coming months to New Jersey, Connecticut and Florida. All patient information and virtual visits with a doctor are private, secure and HIPAA compliant.

In addition to Pediatric Urgent Care, NYP OnDemand services also include online Second Opinion, Adult Virtual Urgent Care and Virtual Visits. The NYP OnDemand suite of services was developed by NewYork-Presbyterian, together with ColumbiaDoctors and Weill Cornell Medicine.

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