Vendor Roundup: WebMD Acquires Patient Portal Startup | Healthcare Informatics Magazine | Health IT | Information Technology Skip to content Skip to navigation

Vendor Roundup: WebMD Acquires Patient Portal Startup

October 30, 2013
by Gabriel Perna
| Reprints

WebMD Health Corp., the New York-based provider of healthcare information content, has acquired Avado Inc., a start-up company that has developed a cloud-based patient portal for

According to WebMD CEO, David Schlanger, the acquisition is an example of the company’s “commitment to playing a leading role in the emerging patient relationship management space.” Currently, MedMD utilizes the Medscape mobile app to send education and instructions on thousands of conditions, procedures and drugs to patients who use WebMD’s mobile app. According to Med City News, in a conference call, the company said it would be “a key building block” for its patient engagement platform.

Founded in 2010 by former Microsoft employees, Dave Chase, Bassam Saliba and John Yii, Avado’s patient portal has found investors in The Partnership Fund for New York City and several serial health tech entrepreneurs. Chase, Saliba, and other members of the Avado team will remain with the company and report to Bill Pence, WebMD’s Chief Operating Officer and Chief Technology Officer.

MEDSEEK Acquires SymphonyCare

Birmingham, AL-based MEDSEEK, a provider of predictive analytics and a web-based strategic patient engagement and management tool, has acquired Madison, Wis.-based SymphonyCare, a provider of population health and care management software.

MEDSEEK plans to integrate SymphonyCare’s population segmentation, risk stratification, care management workflow and quality reporting tools with its health system marketing and digital patient engagement solutions. The full integrated software will be out by 2014.  

“There are many population health management tools on the market, but most lack the critical functionality to successfully engage patients,” Peter Kuhn, MEDSEEK’s CEO, said in a statement. “While high-touch programs can be effective, high-tech strategies are the key to cost effectively changing patient behavior in a way that is meaningful in terms of reducing unnecessary hospital readmissions, improving medication and nutrition adherence and eliminating gaps in care.”

MEDSEEK was ranked 83rd in this year’s Healthcare Informatics 100.

CareCloud, ZocDoc Announce Collaboration

CareCloud, a Miami-based cloud-based practice management and electronic health records (EHR) software provider, has announced a partnership with the New York City-based ZocDoc, a vendor that provides an application to help patients schedule doctors’ appointments digitally.

As part of the collaboration, ZocDoc will fully integrate into CareCloud’s platform via APIs. As a result, CareCloud doctors can now have patients seamlessly book appointments online through ZocDoc.  

“Our partnership with ZocDoc exemplifies our strategy of opening our platform to work with the most innovative healthcare IT and non-healthcare companies alike to deliver practical, cloud-based solutions that enhance patient engagement and ultimately support the financial health of clients’ businesses.”



Dignity Health, CHI Merging to Form New Catholic Health System

Catholic Health Initiatives (CHI), based in Englewood, Colorado, and San Francisco-based Dignity Health officially announced they are merging and have signed a definitive agreement to combine ministries and create a new, nonprofit Catholic health system.

HHS Announces Winning Solutions in Opioid Code-a-Thon

The U.S. Department of Health and Human Services (HHS) hosted this week a first-of-its-kind two-day Code-a-Thon to use data and technology to develop new solutions to address the opioid epidemic.

In GAO Report, More Concern over VA VistA Modernization Project

A recent Government Accountability Office (GAO) report is calling into question the more than $1 billion that has been spent to modernize the Department of Veterans Affairs' (VA) health IT system.

Lawmakers Introduce Legislation Aimed at Improving Medicare ACO Program

U.S. Representatives Peter Welch (D-VT) and Rep. Diane Black (R-TN) have introduced H.R. 4580, the ACO Improvement Act of 2017 that makes changes to the Medicare accountable care organization (ACO) program.

Humana Develops Medication Management Tool

A new tool developed by Humana enables the company’s members to keep a list of their medications in one place.

Four Hospitals Piloting OurNotes Initiative in 2018

Beginning in January, four academic hospitals—Beth Israel Deaconess Medical Center in Boston, University of Washington in Seattle, Dartmouth-Hitchcock Medical Center in Lebanon, New Hampshire and University of Colorado in Boulder—will begin piloting a new digital tool called OurNotes that enables patients to contribute to their clinical notes.