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  • Case Study: Eskenazi Health--How Award-Winning Eskenazi Health Was Able to Recapture Millions While Increasing Patient Engagement

    As healthcare shifts from volume to value, hospitals are looking for new and inventive ways to increase patient satisfaction while achieving financial gains.

    Eskenazi Health, one of the nation’s leading safety net hospitals, activated the hc1 Healthcare Relationship Management platform to deliver a personalized experience to their patient population. Eskenazi was in need of a way to educate patients about the new state supported insurance program, HIP2.0, available to individuals who would otherwise lack access to affordable health insurance.

  • Case Study: Health Care Cost Drivers Identified/Acted Upon by Pennsylvania Population Health Management Company



    Analytics Converted into Clinical Action for Improvement

    Redundant diagnostics, avoidable ER visits, preventable inpatient admissions, and multiple gaps in patient care... these are just a few of the areas driving up health care costs without contributing to quality. But how can unnecessary cost drivers be identified? And, once pinpointed, what’s a workable action plan to reduce those costs and track clinical progress?

  • Offset ICD-10 slowdown by increasing patient collections


    CMS studies indicate days in A/R may increase by up to 40 percent during the ICD-10 transition. Can your organization’s cash flow tolerate this anticipated delay in payer reimbursements?

    Improving your patient collections can help. Even if payer reimbursements are delayed, your patient payments won’t be.

  • Community Regional Medical Center Improves HCAHPS Scores for Medication Communication

    Getwell Network

    Combining leadership engagement, Epic electronic health record (EHR) integration, and Interactive Patient Care™ (IPC), units at Community Regional Medical Center that utilized GetWellNetwork improved patient satisfaction scores.

    Through the auditing of more than 2,000 patient charts, they came to realize there were opportunities for care delivery improvements, such as:

  • 3 Ways Your Data Management Practices Threaten Your Hospital’s Performance and Reputation


    Massively Wasteful and Vulnerable to Errors…

    Today’s data management practices – which are massively wasteful and highly vulnerable to error – are not in step with the enormous volume of data entering health systems. With this increased volume of data floating around your institution, lack of attention and action to manage it appropriately brings risk to quality of care, staff retention, and the accreditation of your specialty units.

  • 9 Tips to Bring Order to Hospital Communication Chaos


    Communications in healthcare have become a web of information that is difficult to navigate and manage. Beeps from patient monitoring systems, constantly changing on-call schedules, diverse mobile devices, and the rise in care complexity mean more sophisticated communication technology is required to connect the right people with the right information for top-notch patient care.

    In this eBrief, you’ll learn nine tips to cope with the chaos and improve patient care.

  • Seizing the Big Data Opportunity in Healthcare


    The demand for better, actionable, data has escalated as the industry shifts to a value-based model where financial success is now linked to patient outcomes. This has incentivized researchers to mine data and discover which treatments are most effective and identify patterns in hospital readmissions, allowing for better reimbursements. By harnessing this big data, the healthcare, life sciences, and pharmaceutical industries stand to greatly benefit.

    Taking full advantage of big data can result in additional benefits such as:

  • Electronic Signatures for Healthcare


    The trend to digitize and transform healthcare is accelerating. Healthcare professionals, administrators and providers agree: it is time to transition from paper to digital. As a result of moving paperless, the traditional forms for signing documents have changed. These now require electronic signatures.

    The US Federal ESIGN law defines an electronic signature as “an electronic sound, symbol, or process attached to, or associated with, a contract or other record and adopted by a person with the intent to sign a record.”

  • Case Study - Baylor College of Medicine: Taking Research and Discovery to the Cloud

    Net App

    The Challenge

    To conduct even more groundbreaking research and publish results faster, Baylor College must enable its faculty and students to concentrate on their research without distractions. However, procuring IT infrastructure for research projects is an expensive and lengthy task.

    Where does Baylor College turn?

    The Resolve

    To the cloud – specifically, private discovery cloud infrastructure.

  • Driving True Patient Engagement Beyond The Basic Patient Portal


    Some healthcare organizations have a patient portal in place simply to meet meaningful use requirements. Others, however, are taking a more strategic approach to patient engagement. In “Driving True Patient Engagement: Beyond the Basic Patient Portal”, P. Nelson Le, MD, senior clinical advisor at InterSystems, explains how the next generation of portal technology, untethered from individual EHRs, can be part of a robust patient engagement initiative that transforms patient behavior and improves patient/clinician collaboration.