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Powering patient engagement with healthcare CRM

article
ScienceSoft interprets patient engagement from the IT side and explains why CRM is at the core of patient-caregiver cooperation. As there is no established definition of patient engagement, contradictory opinions clash with common points of view all the time....

AMA Launches Enhanced Geospatial Mapping Tool Identifying Underserved Patient Care Areas

August 30, 2016  |  Heather Landi
news
The American Medical Association (AMA) this week unveiled enhancements to its Health Workforce Mapper, an interactive mapping tool that can help healthcare providers identify underserved patient care areas.

In Oklahoma, a Regional HMO Deploys Predictive Analytics to Drive Better Health Outcomes

August 30, 2016  |  Heather Landi
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GlobalHealth, an Oklahoma City-based HMO, implemented a predictive analytics platform combined with human outreach to improve its care management program, resulting in an 18 percent reduction in ER encounters and a 22 percent reduction in readmissions.

How Medicare ACOs Fared Financially in 2015: A Visual Analysis

August 30, 2016  |  Rajiv Leventhal
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Healthcare Informatics has put together a series of visuals that we think will help readers better conceptualize how ACOs performed financially in 2015.

Indiana Medical Clinic and Long Beach Health Plan Report Data Security Incidents

August 29, 2016  |  Heather Landi
news
Orleans Medical Clinic located in southern Indiana reported that it was recently the victim of a hacking incident of its network server resulting in inappropriate access to the protected health information about 6,800 patients.

Study: Integrating Mental and Physical Healthcare Services Leads to Better Outcomes, Lower Costs

August 29, 2016  |  Heather Landi
news
Patients receiving healthcare services in team-based practices that integrated mental and physical healthcare services used fewer healthcare services, had lower total costs and better clinical outcomes, according to an Intermountain Healthcare study.

Imaging Informatics: The Keys to Launching Vendor-Neutral Data

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As healthcare organizations see their troves of imaging data grow exponentially, many are concerned about how to leverage that data to their best advantage. The restructuring of processes and image metadata practices are a must as healthcare providers...

Report: Despite Widespread Usage, Docs Relatively Dissatisfied with EHRs

August 29, 2016  |  Rajiv Leventhal
news
Very few physicians these days operate their practices without an electronic health record (EHR), but satisfaction levels with the technology have dropped some, according to Medscape’s EHR Report 2016.

athenahealth Acquires Care Coordination Platform Patient IO

August 29, 2016  |  Heather Landi
news
athenahealth has acquired Austin-based care coordination platform Patient IO (officially known as Filament Labs, Inc.) and the mobile solution will form the basis for athenahealth’s patient-facing mobile app, athenaWell.

Washington Debrief: ONC Announces Winners of App Challenges

August 29, 2016  |  Leslie Kriegstein, Vice President of Congressional Affairs, CHIME
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ONC has prioritized efforts to enable patients and clinicians to easily aggregate health information across health IT platforms, with an emphasis on the use open APIs and FHIR.

Muddy Waters Report: St. Jude Medical’s Cardiac Devices Vulnerable to Cyber Attacks

August 29, 2016  |  Rajiv Leventhal
news
St. Jude Medical, a Minnesota-based global medical device manufacturer, saw its shares drop last week after a Muddy Waters Capital report noted demonstrations of cyber attacks to two of the company’s cardiac devices.

OCHIN Offers Data Aggregation System

August 28, 2016  |  David Raths
news
OCHIN, an Oregon-based nonprofit health IT services organization, has launched a real-time data aggregation system that it says allows healthcare organizations to enhance care delivery and improve business operations.

Revamping Radiology Workflows for Improved Billing Accuracy: A Large Hospital’s Experience

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After multiple delays, healthcare organizations across the country are now required to code diagnoses and procedures using the 10th revision of International Statistical Classification of Disease and Related Health Problems, better known as ICD-10....

Blogs

Shouldn’t CMS Officials Be More Straightforward About ACOs’ Level of Progress? Sorting through the Jumble of Numbers for Clarity

August 27, 2016     Mark Hagland
CMS’s August 25 release of the latest numbers on the progress of ACOs in the MSSP and Pioneer ACO programs was clouded by the framing and presentation coming from the agency itself. Couldn’t CMS officials have been more transparent and straightforward about all of this?

EHRs’ Evolution: Are They Advancing Too Slowly?

August 24, 2016     Rajiv Leventhal
Last week, a commentary from physicians in JAMA about their dissatisfaction with electronic health records got me thinking about the different stages of technology’s growth.

CoxHealth CMIO Louis Krenn Talks SMART on FHIR

August 24, 2016     David Raths
CoxHealth CMIO Louis Krenn, M.D., believes the “app store” model for modular improvements to EHRs is very promising. “Everybody has a smartphone in their pocket and everyone understands apps and add-ons."

A Strong Message from Two HIT Leaders on Leadership and Strategy and What Lies Ahead

August 21, 2016     Mark Hagland
Two presenters at the Health IT Summit in Seattle last week, coming at the subject from different vantage points, ended up reinforcing the same exceptionally important points about healthcare strategy and leadership in the current operating environment

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