In today’s healthcare, the doctor-patient relationship is not what it used to be—studies show that doctors spend more time with their computers than their patients. But the relationship doesn’t have to become extinct; in an interesting twist, technology could actually help restore the fading marriage.

The issue of unnecessary elective early-term deliveries of babies is receiving increasing attention in patient care organizations nationwide. One patient care organization in which active work to make such changes has been taking place is the four-hospital, Springfield-based Baystate Health. There, the medical director of obstetrics, the chair of the department of obstetrics and gynecology, and the organization’s clinical research director, are engaged in groundbreaking work in this very important area.

At Lakes Region General Healthcare, leaders implemented a mobile health (mHealth) communication system that allows for easier dialogue between clinicians, pharmacists, case managers, and other staff members. As a result, the provider has decreased ED wait times and improved patient satisfaction.