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White papers

  • eBook: The Healthcare Provider’s Guide to Resource Management

    Improve Customer Experience and Efficiency

    Today’s healthcare providers face the daunting task  of providing high-quality care to patients, a well-run  establishment for personnel, and an efficient and  effective business for management or shareholders.

    This is no small feat.

    Fortunately, your organization can implement the same workforce optimization and sophisticated task management solutions used by thousands of enterprises to improve both their customer experience (CX) and their efficiency.

    For healthcare providers, this means:

  • eBook: The Healthcare Provider’s Guide to Revenue and Compliance Management

    The financial paradigm in healthcare has changed dramatically in recent years. More of the financial burden has been shifted to patients; individual insurance policies have proliferated; consolidation among hospitals and clinical groups continues to make revenue management more complex and demanding.

    At the same time, the need for strict regulatory compliance continues, unabated. Yet many healthcare providers lack the tools to ensure:

  • Seven A’s for Precision Medicine

    Precision Medicine is an emerging model of healthcare that combines all information unique to an individual, and identifies prevention and treatment strategies that will be effective for them based on genetic, environmental and lifestyle factors

  • Health Care Device Trends

    Mobile computing devices like notebooks, tablets, and 2-in-ls play a critical role in modern Health Care, but selecting the right devices for the job isn't always easy. In addition to security issues, many Health Care IT professionals are looking for more reliable, rugged devices, and need a wider range of device types to fit the different applications in their environments.

  • Telehealth Rising: Practical Insights and Strategies for Success

    While barriers still stand in the way, remote patient monitoring and virtual visits are finally starting to get healthcare providers’ attention.

    According to Neal Ganguly, CIO of JFK Medical Center in Edison, N.J, “There’s a heavy, consumer convenience-driven wave that is coming that will force a lot of change. The current model is very inefficient, and the generation behind us isn’t going to wait in a doctor’s office 45 minutes for a five-minute interaction.”

  • Tackling Complex Data Challenges in Healthcare Analytics

    Adopting data-driven business and medical processes into the daily workflow of medical and administrative staff poses its own set of unique challenges. Among these, one of the major challenges is posed by data complexity–making heads and tails of large amounts of data originating from many disparate data sources.

    Modern data analytics tools and technologies can help analyze complex data to benefit the institutions as well as their patients. However, selecting and implementing these solutions requires one to understand the underlying data and processes in place.