Skip to content Skip to navigation

AAFP: Physicians Forced to Switch EHRs, Unhappy With New Systems

January 21, 2015
by Rajiv Leventhal
| Reprints

The American Academy of Family Physicians Family Practice Management Journal has released a report that said doctors are being forced to switch electronic health records (EHRs) and there is widespread dissatisfaction among physicians who have switched.

Most respondents claim that their new EHR does not improve productivity, and only 39 percent of physicians are happy with their new systems.  Physicians cite revenue, productivity losses and traumatizing EHR transitions.

Among the reasons behind switching EHRs, respondents reported that the change was often not by choice, but was forced upon them.  Physicians are quoted: "We were forced to [change EHRs] as part of the larger organization. [The] decision to switch was made at executive level. [It was a] business decision by hospital owner attracted to the product's billing and financial reporting, not driven by clinical users' interests."  

The survey states, "Those who were personally involved in making the switch tend to look more favorably on their new system than those who did not make their own decision... Of the 140 respondents who said they were involved in the decision to change systems, 61 percent are happy with their new EHR; of those not involved in the decision, only 19 percent are happy with their new EHR."

The authors of the report add, “While our sample is too small to suggest winners and losers in the EHR marketplace, we do see some suggestive numbers.  EpicCare Ambulatory and Praxis had the most net gains in customers among our respondents," they explain.  However, when user satisfaction was compared between the two EHRs, the difference was compelling.  Praxis eclipsed Epic and outranked all other systems.



Insurers to CBO: Consider Private Insurers’ Data in Evaluations of Telemedicine

Eleven private insurers, including Aetna, Humana and Anthem, are urging the Congressional Budget Office (CBO) to consider the experience of commercial insurers when evaluating the impact of telemedicine coverage in Medicare.

AHRQ Developing New Patient Safety Surveillance Tool

With the aim of improving patient safety monitoring, the Agency for Healthcare Research and Quality (AHRQ) within the U.S. Department of Health and Human Services (HHS) is currently developing and testing an improved patient safety surveillance system.

Gates Foundation Awards $210M to UW's Population Health Initiative

The Bill and Melinda Gates Foundation is awarding $210 million to Seattle-based University of Washington’s Population Health Initiative, with the funds going toward the construction of a new building to serve as the initiative’s hub.

AHA Offers Interoperability Standards Recommendations to ONC

The American Hospital Association (AHA) has offered feedback to the ONC on the agency’s draft Interoperability Standards Advisory (ISA) that it issued in August.

Survey: Healthcare Orgs Not Taking Mobile Security Seriously Enough

More than half (56 percent) of healthcare professionals believe their organization could be doing more to educate employees on HIPAA compliance and the rules around sharing protected health information.

Mount Sinai’s Research Arm Using Data Analytics to Address Health Inequities

The Arnhold Institute for Global Health at the Icahn School of Medicine at Mount Sinai is partnering with DigitalGlobe to create the Health Equity Atlas Initiative (ATLAS), a platform that standardizes and maps population data in order to generate insights that address health inequities.