Skip to content Skip to navigation

DoD Awards McKesson $139M Contract for RelayHealth’s Patient Engagement Solutions

April 7, 2016
by Heather Landi
| Reprints

The Department of the Defense (DoD) and the Defense Health Agency (DHA) awarded a $139 million, five-year contract to McKesson subsidiary RelayHealth for patient engagement and secure messaging solutions.

The solutions will serve the Military Health System’s (MHS) patients, physicians, physician assistants, nurse case managers, physical therapists, occupational therapists, dentists, and other members of the care team. According to a RelayHealth press release, the solutions will help providers improve access to care for DoD beneficiaries, advance care team coordination across provider care settings and enhance patient engagement through secure messaging, educational content and care management tools that improve access to care team members and health data.

“[Secure Messaging] is a critical access tool that allows the MHS to increase capacity to meet enrollee demand for care by supporting delivery of virtual care through patient-to-provider and provider-to-provider communications before and after actual appointments,” the DoD stated in an announcement.

The DoD’s announcement also stated that secure messaging “facilitates delegation-of-care tasks to providers with the expertise to deal with them without escalating all messages to the physician level.”

The contract was a sole-source acquisition and includes account management services, training resources, and non-standard report preparation.

Pat Blake, president of McKesson Technology Solutions, noted in a statement the DoD’s ongoing efforts to innovate its health IT infrastructure and support the unique needs of the military health community. “The DoD is undertaking a significant technological change in its approach to the management of electronic health records. Our military families and clinical teams often face relocation, deployment and as a result, potential disruption in their healthcare delivery. Our solutions serve as a thread of technical continuity for patients to maintain access to their physicians and care teams,” Blake said.




ONC National Coordinator Gets Live Look at Carequality Data Exchange

Officials from Carequality have stated that there are now more than 150,000 clinicians across 11,000 clinics and 500 hospitals live on its network. These participants are also able to share health data records with one another, regardless of technology vendor.

American Red Cross, Teladoc to Provide Telehealth Services to Disaster Victims

The American Red Cross announced a partnership with Teladoc to deliver remote medical care to communities in the United States that are significantly affected by disasters.

Report: The Business of Cybercrime in Healthcare is Growing

While stolen financial data still has a higher market value than stolen medical records, as financial data can be monetized faster, there are indications that there is ongoing development of a market for stolen medical data, according to an Intel Security McAfee Labs report.

Phishing Attack at Baystate Health Potentially Exposes Data of 13K Patients

A phishing scam at Baystate Health in Springfield, Mass. has potentially exposed the personal data of 13,000 patients, according to a privacy statement from the patient care organization and a report from MassLive.

New Use Cases Driving Growth in Health Data Exchange through Direct

In an update, DirectTrust reported significant growth in Direct exchange of health information and the number of trusted Direct addressed enabled to share personal health information (PHI) in the third quarter of 2016.

Insurers to CBO: Consider Private Insurers’ Data in Evaluations of Telemedicine

Eleven private insurers, including Aetna, Humana and Anthem, are urging the Congressional Budget Office (CBO) to consider the experience of commercial insurers when evaluating the impact of telemedicine coverage in Medicare.