Skip to content Skip to navigation

Mercy Partners With Philips to Increase Telehealth Services

November 7, 2013
by Rajiv Leventhal
| Reprints

St. Louis, Mo.-based Mercy, which operates 32 hospitals across four states, has teamed up with the Andover, Mass.-based Philips Healthcare to expand Mercy’s use of telemedicine technology to include medical and surgical hospital units.

Mercy is currently managing 430 intensive care unit (ICU) beds with the Philips eICU program and multiple emergency departments with the Philips telestroke program. As patient acuity in hospitals continues to increase, care of patients on medical and surgical units represents an area of substantial unmet need and consumption of healthcare resources. By 2017, Mercy is planning to provide Philips’ acute care program to 1,500 acute care beds not only within the Mercy healthcare system, but across the U.S., officials say.

The sixth largest Catholic healthcare system in the U.S., Mercy operates 32 hospitals and 300 outpatient facilities across Arkansas, Kansas, Missouri and Oklahoma, as well as outreach ministries in Louisiana, Mississippi and Texas. Mercy’s acute care program is designed to complement its home care technology provided by Philips, all of which will be components of the Mercy virtual care center.  The center will be staffed by hundreds of healthcare providers linked electronically to Mercy and other partner hospitals, via telehealth technology.

Mercy says it expects to launch the Philips-enabled acute care program by April 2014. In addition to bi-directional audio and video access in patient rooms, the program will include several key features that address:

  • Readmissions reduction – Recorded discharge instructions, uploaded into a patient engagement portal to reinforce self-care and adherence to therapies at home
  • Increased patient safety – Automated monitoring of vital signs with remote triggers around early warning signs, to avoid complications, including cardio-pulmonary arrest
  • Increased patient satisfaction – Video visitation, enabling patients to easily interact with family members and friends
  • Clinical best practices – Including early detection of sepsis, pressure ulcer management and fall prevention

“We have never been more convinced of the power of telehealth to improve patient access and outcomes and reduce costs,” Lynn Britton, Mercy’s president and CEO, said in a statement “Adding acute care telehealth services is a natural extension of our successful eICU and telestroke programs, and will allow us to support our mission to provide quality care to patients in need, regardless of location.”

Health IT Summit Series - Focus: TELEHEALTH

Get the latest information on Telehealth, and attend other valuable sessions at this two-day, intimate event bringing together C-level, physician, practice management and IT decision makers for strategy discussions, knowledge exchange, and one-on-one meetings.

Boston, June 23-24   |   Denver, July 12-13
Topics

News

House Ways and Means Committee Advances Bill to Provide Regulatory Relief for Docs

May 26, 2016
The U.S. House Committee on Ways and Means has passed a bill that among other provisions, would provide relief to hospital outpatient departments as well as consider patients’ socioeconomic status before penalizing hospitals in the Hospital Readmissions Reduction Program.

Health IT Leaders Address Cybersecurity Responsibilities at HHS during Congressional Hearing

May 25, 2016
During a House Energy and Commerce Subcommittee on Health hearing, healthcare IT leaders and security experts testified in support of proposed legislation to elevate and empower the CISO at the U.S. Department of Health and Human Services (HHS).

Study: Automated, Real-Time Surveillance Significantly Reduced Sepsis Mortality

May 25, 2016
Automated surveillance and real-time analysis led to a significant reduction in sepsis mortality at Alabama’s Huntsville Hospital, according to research recently published in the Journal of the American Medical Informatics Association (JAMIA).

Report: Bill to Fight Zika Could Strip HHS of MACRA Funds

May 25, 2016
With a House bill providing money to fight the Zika virus pending, the Department of Health and Human Services (HHS) may be stripped of funds that it was planning to use for Medicare Access and CHIP Reauthorization Act (MACRA) information technology provisions, according to a Morning Consult report.

Healthcare Organizations Push to Look at New Data Sources to Assess Telemedicine in Medicare

May 24, 2016
Several healthcare organizations have sent a letter to the Congressional Budget Office (CBO) and the Medicare Payment Advisory Commission (MedPAC) regarding the use of alternative data sources for cost estimates and analyses of telemedicine utilization in the Medicare program.

Study: Sharing Visit Notes with Patients Improves Patient Satisfaction, Trust and Safety

May 24, 2016
Improving transparency between physicians and their patients by allowing patients to view their visit notes in their health records can improve patient satisfaction, trust and safety, according to a recently published study.

CareFirst BlueCross BlueShield Awards $3M to Regional Telemedicine Programs

May 24, 2016
Baltimore-based CareFirst BlueCross BlueShield plans to award nearly $3 million to ten healthcare organizations to help develop or expand existing regional telemedicine initiatives.

Intermountain Launches New Telehealth Service

May 24, 2016
Intermountain Healthcare has launched a new telehealth service that connects patients in Idaho and Utah with the health system’s providers 24 hours a day, 7 days a week, through video and audio conferencing on the web.

Kansas Heart Hospital Hit With Ransomware; Hackers Do Not Unlock Files After Receiving Ransom Payment

May 23, 2016
Wichita, Kan.-based Kansas Heart Hospital was hit with a ransomware attack last Wednesday, but after the hospital paid an undisclosed ransom, the hackers demanded more, according to local news reports.

Intermountain Healthcare Names New CEO

May 23, 2016
Salt Lake City-based Intermountain Healthcare has appointed A. Marc Harrison, M.D., as its new president and CEO to take the helm when current CEO Charles Sorenson, M.D., retires in October.

Study: Hospitals Making Significant Investments in Smartphone-Based Communications

May 20, 2016
Sixty-three percent of hospitals and health systems have deployed or plan to deploy a mobile communications platform supporting more than 500 smartphones in the next year, according to a new survey from Spyglass Consulting Group.

UConn Health Appoints Dirk Stanley, M.D., as First CMIO to Oversee EMR Implementation Project

May 20, 2016
The University of Connecticut Health Center (UConn Health), based in Farmington, Conn., has announced the appointment of Dirk Stanley, M.D., as its first Chief Medical Information Officer.

Potential Data Breach at Children’s National Health System Due to Vendor Misconfiguration

May 20, 2016
Children’s National Health System, based in Washington, D.C., has issued a notice about a potential data breach after a third-party vendor inadvertently misconfigured a file site that enabled patient information to be accessed online.

CHIME, AEHIS, Offer Suggestions to Lawmakers for Improved Cybersecurity

May 20, 2016
The College of Healthcare Information Management Executives (CHIME) and the Association for Executives in Healthcare Information Security (AEHIS) have written a statement to lawmakers offering suggestions for how to bolster healthcare cybersecurity.

MUSC Health Invests $36M in Patient Monitoring Technology Partnership

May 20, 2016
Charleston-based Medical University of South Carolina Health (MUSC Health) announced an 8-year, $36 million strategic partnership with Philips to implement integrated patient monitoring technologies.

Pages