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NextGen Being Sued by Hospital

December 31, 2013
by Gabriel Perna
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A hospital in White Sulphur Springs, Mont. is suing NextGen, the Horsham, Penn.-based electronic health record (EHR) vendor for not installing its EHR system as promised.
According to an article in the Helena Independent Record, Mountainview Medical Center, the hospital contracted NextGen to install its $441,000 system by June 1, 2013. The complaint alleges that when NextGen didn't comply by this deadline, Mountainview gave it an additional four months.   
On Sept. 10, Mountainview Medical Center (MVMC) learned the system was implementing wasn't certified for meaningful use. Thus the hospital, a general medical and surgical facility with 25 beds according to U.S. News & World Report, alleges that at no time did NextGen "appear, attempt to install and make operational a certified electronic health record system at MVMC.”
Neither the hospital nor NextGen are commenting publicly on the lawsuit, which was filed Dec. 18 in Montana District Court. 

In a prepared statement, a NextGen spokesperson said, "We cannot comment on the pending litigation, other than to say that we firmly believe the allegations made by Mountainview Medical Center are without merit and we will defend against them vigorously.  We confidently stand behind the quality and performance of our products and offerings."

NextGen isn't the only EHR vendor to be sued by a provider organization. Last year, a physician group from Panama City, Fla. sued the Chicago-based Allscripts because it claimed Allscripts' MyWay EHR was defective.


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