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LIVE from RSNA 2016: An Oklahoma HIE Powers the Diagnostic Image

December 1, 2016
by Mark Hagland
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Coordinated Care Oklahoma’s Brian Yeaman, M.D., discusses HIEs’ image-sharing challenges and opportunities

One of the most challenging aspects involved in building out the health information exchange (HIE) concept continues to be around the sharing of diagnostic images. For a variety of policy, process, and technical reasons, most HIEs around the U.S. continue to struggle with how and when to enable the relatively free-flowing sharing of diagnostic images among participating individuals and entities. For many HIE leaders, the “image question” continues to loom large, as they work to become more responsive to their participants, while at the same time putting into place the processes and procedures that can facilitate optimal image-sharing.

One organization that has been pushing ahead to fully empower image-sharing is Coordinated Care of Oklahoma (CCO), based in Norman. That HIE, led by chief administrative officer Brian Yeaman, M.D., a practicing family physician, has been focusing on data liquidity in the imaging realm as in the realm of documents. And the HIE has in the past two weeks gone live with image-sharing.

During the annual RSNA Conference, being held this week at the McCormick Place Convention Center in Chicago, executives at the Burlington, Mass.-based Nuance Communications announced that the leaders of CCO had been able to use its cloud-based PowerShare Network to enhance image-sharing. As a Nov. 28 press release noted, “This evolution in HIE interoperability provides full access to and the seamless exchange of digital medical images and reports through the cloud plus real time awareness of patient’s prior medical images at the point of care. Nuance PowerShare for HIE provides clinicians with intelligent access to consolidated patient imaging records across systems and facilities in a way that immediately becomes actionable. This delivers clinical and patient advantages, and adds sustainability and profitability where HIEs have struggled in the past.”

And the press release quoted Dr. Yeaman as stating that “We went looking for data and image liquidity across our HIE and took a real world, nuts and bolts approach that we know will work, will be familiar to users and drive immediate value. We looked to DICOM standards and the cloud as the most logical way forward. Since DICOM standards are the way all PACS systems currently handle images, it made sense to leverage it as a basis for this new evolution in HIE interoperability. To move images from one facility to the next, it's important to do more than just move pieces of the image, and Nuance PowerShare provided a solution that is awesome with full access to records through the cloud.”

Dr. Yeaman’s statement continued, “We are focused on delivering value to our clients, our providers and to our members in terms of reimbursement, and quality of services in a network. Nuance solved our problem because today we are able to exchange images across different PACS [picture archiving and communications systems] systems inside of one health system, as well as across multiple health systems, bringing that patient data including medical images and reports at the point of care.”


Brian Yeaman, M.D.

During the RSNA Conference, Dr. Yeaman sat down with Healthcare Informatics Editor-in-Chief Mark Hagland to discuss Coordinated Care Oklahoma’s journey into optimizing image-sharing as an HIE. Below are excerpts from that interview.

Tell me a bit about Coordinated Care Oklahoma, and your journey as an HIE to date.

Back in the day, we were SmartNet. We evolved ourselves as an HIE in 2014 to Coordinated Care of Oklahoma. SmartNet was started in 2007. So we narrowed the organization down to make it a service organization, for sustainability. So we narrowed the organization down to make it a service organization, for sustainability. We’ve got over 65 hospitals and about 250-plus clinics, and another 100 or so post-acute care facilities. So we’ve got the care continuum piece; in fact, we cover 5 million patients across facilities in five states. So we’re doing high transaction volume: over 2 million inbound ADTs and CCDs a month. Our master patient index is very strong and mature, fewer than 5 percent duplicates. We’ve been talking with Nuance for about a year, where we use our MPI as the backbone for image-sharing through PowerShare. We bring the clinical data across the care continuum, and the images as well. So this use of the master patient index in an enterprise approach to the entire region is very different from how any of this was done in the health information exchange world. We were determined to make sure that this was not a centralized, point-to-point model. And that makes sense, given that 60 percent of our patients see two or more hospital systems, 28 percent three or more. It shows you the crossover involved with so many patients.

When did you go live with image-sharing?

About ten days ago. And we’re really able to improve our ability to ensure patient matching as well.

As a hospitalist who has worked in an ED, what is your perspective as a clinician, on diagnostic image-sharing via HIE?

Why we went with Nuance is the fact that it’s all about workflow for the provider. And if it’s a complex case… it’s all about being one click away as often as possible. We have one click for sign-on to the EHR [electronic health record]. And then we have the images layered. And we have the reports. You can click the report and view that. And now, to see the image, you can click an icon within the report now. So we have EHR integration, PACS integration, and an MPI to tie that all together. And the end-user satisfaction is very good. I want an overview of any new patient—chronic, acute, meds, allergies, and to see what the issue is. And oftentimes, that will require, even as a hospitalist, seeing an image. And for radiologists, the decreased cost of having to produce CDs is nice, but really, it’s about productivity. So if I need an image for comparison, rather than waiting eight hours from imaging, so turnaround times, higher-quality reports—that all supports satisfaction.

And the next step beyond that is obviously diagnostic imaging appropriateness. And to have those images for comparison, and then also be able to dictate—we can get smarter about it, in terms of things like body parts and total radiation dose, and how we make those images affordable for the patient. Everybody’s suffered that fate of having to carry a disk from doctor to doctor. And with PowerShare, you can view it in a lightweight viewer, but you can also download the high-resolution image directly into your PACS, with no loss of resolution.

You’re powering the image, correct?

From an HIE perspective, the PowerShare hub, in essence, very much mimics what we do with the data. We take centralized, federated connections. I think there’s a fork in the road for HIEs, if they want to continue to exist. There are those who are trying to monetize. And there are those that will drive a service. And the MPI allows us to drive the image-sharing piece. We also do advance directives. And we’re adding a point-of-care analytics piece. I think we have to do more than form bridges between organizations. We have to literally fill the gaps. We’re more than a bridge, we have to be the glue between disparate organizations. It’s part of a whole picture involving providing patient care between disparate organizations. This is extremely pro-provider, pro-health system, pro-patient. And we can work and facilitate the relationship with payers as well, because we have the information to feed prior authorization services. And so that’s a win-win for everybody. That saves about one FTE per provider organization [such as hospital]. You’ve typically got one person managing faxes, records going out, priori approvals, etc. The imaging procedures are by far the hardest to get approved, and require the most human interaction.

You’re talking about the interaction between referring physicians and radiologists, in this context?

One of the benefits for the referring doc is being able to see if there’s imaging out there, so we don’t have to duplicate imaging studies; and that affects reimbursement, too, obviously. But also, just as a referring physician—as an orthopod or cardiac surgeon, or even family doc, I want to see the studies. And we’re making it more immediate. And that piece that used to be heavy, this makes it practical at the point of care.

Where is HIE going, more broadly, right now?

I think you have to stand it up the time for academics has passed. This has to be an actionable service that produces an ROI just like any other type of solution that a provider or health system might otherwise purchase. And we have to mature as HIEs in order to focus on delivery, workflow, and the needs of our providers. We’ve got to take a step back around this idea that it would be a be all and end all to population health and analytics. It will be a tremendous benefit. But it will never have the richness of an EHR-based data set. And we have to fulfill a service. We can provide you the add-on services, and image-sharing will definitely be a part of that.

What should CIOs and CMIOs be thinking about right now, in the context of HIEs and image-sharing?

If you’re thinking about forming or joining an HIE or an image-sharing network, you’ve got to think with the end in mind, and make sure that it can adequately scale, because you’re always going to want to go further, and be inclusive of data contributors and image sharers, and you’ve got to adopt a solution that remains affordable and manageable, and scalable.

Things will have to become more atomized, in terms of the ability to share data and images, correct?

Yes, I think so. I had a very interesting conversation recently with a guy who does analytics. And there’s this misperception that you’ve got to have all the data all the time; and that’s not true. As a clinician, you need what’s relevant at the point of care and diagnosis. And when I started thinking about data like a patchwork quilt, across different organizations. You don’t need all the squares all the time. And the infrastructure becomes too heavy and too cumbersome to try to have all the data all the time. You don’t need that.

 

 

 

 

 


2018 Raleigh Health IT Summit

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One New York Regional HIE Opposes Expansion of Another, Highlighting Issues with Competition Among HIEs

September 24, 2018
by Heather Landi, Associate Editor
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A New York regional health information exchange (HIE), HealthlinkNY, based in Binghamton, has publicly come out against another regional HIE’s plans to expand its services into HealthlinkNY’s market, saying it creates “confusion and uncertainty” in the marketplace.

Last week, Hixny, an HIE based in Albany that historically covered north and west of the Capital District, announced that it had added nine counties to its territory, specifically Chenango, Broome, Sullivan, Ulster, Dutchess, Orange, Putnam, Westchester and Rockland counties in southern New York. These nine counties are part of HealthlinkNY’s 13-county service area. HealthlinkNY’s service area spans the Hudson Valley, Catskills, and the Southern Tier of New York (the Southern Tier encompasses counties of New York west of the Catskill Mountains along the northern border of Pennsylvania).

With the expansion, Hixny now serves 28 counties and the HIE already has updated its website to state that it serves communities from Westchester to the Canadian border and Binghamton to Vermont.

Both HIEs are two among the state’s eight qualified entities (QE) connected by the Statewide Health Information Network for New York (SHIN-NY) – a “network of networks” that allows the electronic exchange of clinical information and connects healthcare statewide – overseen by the New York State Department of Health and managed by the New York eHealth Collaborative (NYeC). According to the NYeC website, participating healthcare organizations can connect with the QE that best aligns with their business, operational, and service delivery needs. 

HealthlinkNY issued a strongly worded press release late last week in response to Hixny’s expansion plans. “The truth is that an unnecessary expansion into this service area compromises the effectiveness of the Health Information Exchange [HIE],” Staci Romeo, executive director of HealthlinkNY, said in the press release.

During interviews Romeo and Hixny CEO Mark McKinney both addressed the expansion plans. Romeo says Hixny’s expansion into its territory creates competition between the HIEs and says the competition is a “distraction, it’s confusing for participants and it’s completely unnecessary.”

McKinney says, “The primary reason for us to consider expansion is because patients and providers really are not bound by county borders. We have long been a trail blazer as an HIE both in the state and around the country. From our perspective, reaching into those regions helps to meet the needs of those patients.” McKinney says Hixny officials recognized that there was an overlap of patients seeing providers both in Hixny’s territory and HealthlinkNY’s territory.

“We looked at data for patients already inside our master patient index, and we saw significant percentages of patients already had records inside our systems, so for those providers and those patients, getting a more accurate and complete record and making that system available to providers seemed like a valuable exercise to bring all that information to one place,” he says. “This gives providers a choice in terms of what they value with regard to the services that are provided.”

According to Hixny’s website, 1 in 5 residents of the Hudson Valley and Southern Tier already have Hixny records, and that figure increases to more than 1 in 2 in counties neighboring Hixny's established service area, the website states.

HealthlinkNY's service area

Hixny's service area

McKinney also notes that it is not uncommon for multiple HIEs to serve multiple markets and he believes its beneficial to have two HIEs serving the same counties. “I think what’s most important is to meet the needs of patients and providers. Ultimately, it’s about patients and providers and making sure they have access to the information that they need,” he says.

And in response to Romeo’s statement that Hixny’s expansion creates “confusion and uncertainty in the marketplace.” McKinney says, “I can’t comment on her response; what I can say it that we’re very committed to our expansion and delivering the data and the information that will improve care and lower costs for patients and providers in the region.”

Hixny (formerly known as the Health Information Xchange of New York) launched in 1999 as a collaboration between Iroquois Health Care Alliance, which represents upstate hospitals, and the New York Health Plan Association. The HIE currently serves 1.7 million patients.

Regional HIEs enable provider organizations to access and exchange health information with participants in their region, and, in New York State, all eight QEs connect to SHIN-NY, which acts as a hub to provide access to patients’ health information statewide. When contacted for comment, Valerie Grey, executive director of the New York eHealth Collaborative (NYeC), stated, “Ultimately, our role is to help expand participation in the information network and support all of our partners in that process. We’re going to continue that work with each of our eight regional networks because increased participation will improve health outcomes across New York.”

Historically, HIEs separately increase their networks within their agreed-upon geographic areas, while there also is a great deal of collaboration between regional HIEs. However, one challenge for many HIE leaders is determining how to exchange information with competing organizations.

Healthcare researcher Julia Adler-Milstein, Ph.D., who has done extensive research on HIEs, says there are regions with multiple HIEs operating and competition among HIEs is a common issue, although it’s often discussed in “backroom” conversations. Adler-Milstein is an associate professor of medicine and director of the Clinical Informatics and Improvement Research Center, School of Medicine, at the University of California San Francisco.

Three years ago, Adler-Milstein was part of a team of researchers from the Mathematica Policy Research, the Harvard School of Public Health and the University of Michigan, School of Information that published research examining health IT adoption, including the advancement of community HIEs. As part of that study, the researchers surveyed HIE leaders about barriers to development, and 84 percent of respondents cited competition among HIEs as a barrier to their development.

A Case of "Sour Grapes"?

HealthlinkNY officials also take issue with the wording of Hixny’s press release with regard to HealthlinkNY’s performance in those nine counties. Specifically, the press release Hixny issue last week stated that “the region in the Hudson Valley and Southern Tier has historically lagged in connecting providers to one another and collecting patient consent.”

“There has been public information that has demonstrated that the growth of SHIN-NY across the state has been uneven and so we’re basing it on some of that information that has demonstrated that certain areas have grown faster than others,” McKinney says. He adds, “We think our press release stands for itself, in terms of demonstrating that there is a need for Hixny to deliver the data and the information that will improve care and lower costs for patients and providers in the region.”

In HealthlinkNY’s press release, Romeo said Hixny’s claims against HealthlinkNY’s impact and progress are "completely unfounded.”

HealthlinkNY, which launched in 2005, already has all 35 hospitals in the Hudson Valley and Catskill region participating and sending data to their HIE, as well as 1,207 sites, according to Romeo. HealthlinkNY also recently hit the two million patient consent mark and has 374 participating provider organizations, up from 271 at the end of 2017, according to Romeo. HealthlinkNY also administers two Population Health Improvement Programs (PHIPs) in the Hudson Valley and Southern Tier. HealthlinkNY’s service area population is just shy of 2.9 million residents and includes nearly 1,800 participating locations.

Hixny has 21 sites and no hospitals in those nine counties, Romeo stated in the press release.

Further, Romeo stated in the press release that Hixny’s claims “sound like a case of sour grapes after being passed over during our search for a strategic partner.” HealthlinkNY has entered into strategic partnership discussions with HealtheConnections, another HIE located in Syracuse that serves central New York, and Romeo stated, “HealthlinkNY had recently advised Hixny that they did not make the cut.”

When reached for comment on Romeo’s claim, McKinney responded, “Hixny’s strategy for expansion is solely based on getting providers data that is complete, accurate and up-to-date and supporting the success of the SHIN-NY by improving the overall health of our communities.” 

Romeo notes that HealthlinkNY has significant plans underway in the Hudson Valley and Catskill regions to increase its presence and breadth of services offered. As part of this strategy, HealthlinkNY is looking to work with a strategic partner with “innovative services and an unwavering commitment to providing value,” she says. After interviewing potential partners, HealthlinkNY decided to collaborate with HealtheConnections.

Romeo said in the press release that HealthlinkNY entered discussions with HealtheConnections because “they are in alignment with us with respect to mission, best practices, services, capabilities, and culture.” She further stated, “They also will help power a more sophisticated technology platform as well as a complementary program for population health, critical with today’s burgeoning opioid crisis and the need for increased access to mental health services. We want to take this to the next level.”

Romeo further expanded on the partnership: “The combination of services currently provided by both QE's will be expanded by this partnership. Just a few examples are: additional functionality regarding actionable analytics, HEDIS reporting, as well as alerts provided how and when participants need them. We are looking forward to synergies and shared best practices between both organizations.”

HealthlinkNY covers a region of New York State with a significant population, geographic and cultural density. The future partnership will bring great value to both QEs’ participants, Romeo said.

“All of the hospitals in the region are already successfully contributing data to HealthlinkNY. We are the only QE in the region with data immediately available for healthcare providers. While others seek to confuse the marketplace for their own professional gain, our focus is pure: to help providers improve the continuum of care,” Romeo stated in the press release.


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One New York Regional HIE Opposes Expansion of Another, Highlighting Issues with Competition Among HIEs

September 24, 2018
by Heather Landi, Associate Editor
| Reprints
Click To View Gallery

A New York regional health information exchange (HIE), HealthlinkNY, based in Binghamton, has publicly come out against another regional HIE’s plans to expand its services into HealthlinkNY’s market, saying it creates “confusion and uncertainty” in the marketplace.

Last week, Hixny, an HIE based in Albany that historically covered north and west of the Capital District, announced that it had added nine counties to its territory, specifically Chenango, Broome, Sullivan, Ulster, Dutchess, Orange, Putnam, Westchester and Rockland counties. These nine counties are part of HealthlinkNY’s 13-county service area. HealthlinkNY’s service area spans the Hudson Valley, Catskills, and the Southern Tier of New York (the Southern Tier encompasses counties of New York west of the Catskill Mountains along the northern border of Pennsylvania).

With the expansion, Hixny now serves 28 counties and the HIE already has updated its website to state that it serves communities from Westchester to the Canadian border and Binghamton to Vermont.

Both HIEs are two among the state’s eight qualified entities (QE) connected by the Statewide Health Information Network for New York (SHIN-NY) – a “network of networks” that allows the electronic exchange of clinical information and connects healthcare statewide – overseen by the New York State Department of Health and managed by the New York eHealth Collaborative (NYeC). According to the NYeC website, participating healthcare organizations can connect with the QE that best aligns with their business, operational, and service delivery needs. 

HealthlinkNY issued a strongly worded press release late last week in response to Hixny’s expansion plans. “The truth is that an unnecessary expansion into this service area compromises the effectiveness of the Health Information Exchange [HIE],” Staci Romeo, executive director of HealthlinkNY, said in the press release.

During interviews Romeo and Hixny CEO Mark McKinney both addressed the expansion plans. Romeo says Hixny’s expansion into its territory creates competition between the HIEs and says the competition is a “distraction, it’s confusing for participants and it’s completely unnecessary.”

McKinney says, “The primary reason for us to consider expansion is because patients and providers really are not bound by county borders We have long been a trail blazer as an HIE both in the state and around the country. From our perspective, reaching into those regions helps to meet the needs of those patients.” McKinney says Hixny officials recognized that there was an overlap of patients seeing providers both in Hixny’s territory and HealthlinkNY’s territory.

“We looked at data for patients already inside our master paten index, and we saw significant percentages of patients already had records inside our systems, so for those providers and those patients, getting a more accurate and complete record and making that system available to providers seemed like a valuable exercise to bring all that information to one place,” he says. “This gives providers a choice in terms of what they value with regard to the services that are provided.”

According to Hixny’s website, one in five residents of the Hudson Valley and Southern Tier already have Hixny records, and that figure is more than one in two in counties neighboring its established service area, the website states.

HealthlinkNY's service area

Hixny's service area

McKinney also notes that it is not uncommon for multiple HIEs to serve multiple markets and he believes its beneficial to have two HIEs serving the same counties. “I think what’s most important is to meet the needs of patients and providers. Ultimately, it’s about patients and providers and making sure they have access to the information that they need,” he says.

And in response to Romeo’s statement that Hixny’s expansion creates “confusion and uncertainty in the marketplace.” McKinney says, “I can’t comment on her response; what I can say it that we’re very committed to our expansion and delivering the data and the information that will improve care and lower costs for patients and providers in the region.”

Hixny (formerly known as the Health Information Xchange of New York) launched in 1999 as a collaboration between Iroquois Health Care Alliance, which represents upstate hospitals, and the New York Health Plan Association. The HIE currently serves 1.7 million patients.

Regional HIEs enable provider organizations to access and exchange health information with participants in their region, and, in New York State, all eight QEs connect to SHIN-NY, which acts as a hub to provide access to patients’ health information statewide. When contacted for comment, Valerie Grey, executive director of the New York eHealth Collaborative (NYeC), stated, “Ultimately, our role is to help expand participation in the information network and support all of our partners in that process. We’re going to continue that work with each of our eight regional networks because increased participation will improve health outcomes across New York.”

Historically, HIEs separately increase their networks within their agreed-upon geographic areas, while there also is a great deal of collaboration between regional HIEs. However, one challenge for many HIE leaders is determining how to exchange information with competing organizations.

Healthcare researcher Julia Adler-Milstein, Ph.D., who has done extensive research on HIEs, says there are regions with multiple HIEs operating and competition among HIEs is a common issue, although it’s often discussed in “backroom” conversations. Adler-Milstein is an associate professor of medicine and director of the Clinical Informatics and Improvement Research Center, School of Medicine, at the University of California San Francisco.

Three years ago, Adler-Milstein was part of a team of researchers from the Mathematica Policy Research, the Harvard School of Public Health and the University of Michigan, School of Information that published research examining health IT adoption, including the advancement of community HIEs. As part of that study, the researchers surveyed HIE leaders about barriers to development. Eight-four percent of respondents cited competition among HIEs as a barrier to their development.

HealthlinkNY officials also take issue with the wording of Hixny’s press release with regard to HealthlinkNY’s performance in those nine counties. Specifically, the press release Hixny issue last week stated that “the region in the Hudson Valley and Southern Tier has historically lagged in connecting providers to one another and collecting patient consent.”

“There has been public information that has demonstrated that the growth of SHIN-NY across the state has been uneven and so we’re basing it on some of that information that has demonstrated that certain areas have grown faster than others,” McKinney says. He adds, “We think our press release stands for itself, in terms of demonstrating that there is a need for Hixny to deliver the data and the information that will improve care and lower costs for patients and providers in the region.”

In HealthlinkNY’s press release, Romeo stated, “Hixny’s claims against HealthlinkNY’s impact and progress are completely unfounded.” HealthlinkNY, which launched in 2005, already has all 35 hospitals in the Hudson Valley and Catskill region participating and sending data to their HIE, as well as 1,207 sites, according to Romeo. HealthlinkNY also recently hit the two million patient consent mark and has 374 participating provider organizations, up from 271 at the end of 2017, according to Romeo. HealthlinkNY also administers two Population Health Improvement Programs (PHIPs) in the Hudson Valley and Southern Tier. HealthlinkNY’s service area population is just shy of 2.9 million residents and includes nearly 1,800 participating locations.

Hixny has 21 sites and no hospitals in those nine counties, Romeo stated in the press release.

Further, Romeo stated in the press release that Hixny’s claims “sound like a case of sour grapes after being passed over during our search for a strategic partner.” HealthlinkNY has entered into strategic partnership discussions with HealtheConnections, another HIE located in Syracuse that serves central New York, and Romeo stated, “HealthlinkNY had recently advised Hixny that they did not make the cut.”

When reached for comment on Romeo’s claim, McKinney responded, “Hixny’s strategy for expansion is solely based on getting providers data that is complete, accurate and up-to-date and supporting the success of the SHIN-NY by improving the overall health of our communities.” 

Romeo notes that HealthlinkNY has significant plans underway in the Hudson Valley and Catskill regions to increase its presence and breadth of services offered. As part of this strategy, HealthlinkNY is looking to work with a strategic partner with “innovative services and an unwavering commitment to providing value,” she says. After interviewing potential partners, HealthlinkNY decided to collaborate with HealtheConnections.

Romeo said in the press release that HealthlinkNY entered discussions with HealtheConnections because “they are in alignment with us with respect to mission, best practices, services, capabilities, and culture.” She further stated, “They also will help power a more sophisticated technology platform as well as a complementary program for population health, critical with today’s burgeoning opioid crisis and the need for increased access to mental health services. We want to take this to the next level.”

Romeo further expanded on the partnership: “The combination of services currently provided by both QE's will be expanded by this partnership. Just a few examples are: additional functionality regarding actionable analytics, HEDIS reporting, as well as alerts provided how and when participants need them. We are looking forward to synergies and shared best practices between both organizations.”

HealthlinkNY covers a region of New York State with a significant population, geographic and cultural density. The future partnership will bring great value to both QEs’ participants, Romeo said.

“All of the hospitals in the region are already successfully contributing data to HealthlinkNY. We are the only QE in the region with data immediately available for healthcare providers. While others seek to confuse the marketplace for their own professional gain, our focus is pure: to help providers improve the continuum of care,” Romeo stated in the press release.


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Regional New York HIE, Hixny, Adds Nine Counties to Its Territory

September 17, 2018
by Heather Landi, Associate Editor
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Hixny, a regional health information exchange (HIE) based in Albany, has added nine counties to its territory, committing a significant amount of funding over the next 18 months to connect local providers.

Hixny is one of the state’s eight qualified entities (QE) connected by the Statewide Health Information Network for New York (SHIN-NY) – a “network of networks” that allows the electronic exchange of clinical information and connects healthcare statewide – overseen by the New York State Department of Health.

“The success of the SHIN-NY hinges on meeting the needs of providers based on complete, accurate and up-to-date data,” Mark McKinney, CEO, Hixny, said in a statement. “At Hixny we’ve demonstrated the effectiveness of our model – and want to do the same for the providers and patients in our neighboring regions.”

The region in the Hudson Valley and Southern Tier has historically lagged in connecting providers to one another and collecting patient consent, according to Hixny officials.

Hixny’s territory encompasses 28 counties north and west of the Capital District and south of Hudson Valley. In its existing region, 100 percent of hospitals and three out of every four providers are connected via Hixny. Ninety-two percent of adult patients have given consent to their physicians, a number that increases each month. Additionally, it offers the only patient portal in the state called Hixny for You, allowing patients to view their own medical history, with data that spans the entire state.

“Their reputation precedes them,” Yuk-Wah Chan, M.D., a family practitioner in Pleasant Valley, NY, part of Hixny’s new territory, who recently signed-up, said in a statement. “More than ever, physicians need to deliver higher quality and more personalized care to their patients while lowering costs – to do that, you need access to the best, most reliable data. And that’s Hixny.”

Eight total locations have already signed participation agreements with Hixny: Dialysis Clinic, Inc.’s three locations in Elmsford, Hawthorne and Yorktown; Hurley Avenue Family Medicine’s three locations in Kingston, Stone Ridge and Saugerties; Premier Dialysis Center in Goshen and Dr. Chan’s practice.

All participating organizations will have access to patient information across the state through the SHIN-NY.

“We are pleased to welcome these new providers to Hixny; their decision proves that providers who have a choice will choose better data,” McKinney stated. “Hixny is changing the game and this news is only the first of many announcements that demonstrate why Hixny is the best option.”

 

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