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White papers

  • IS YOUR HEALTH SYSTEM READY FOR THE CONSUMER REVOLUTION? How a Healthcare CRM Transforms Care and Relationships

    “Today’s patient is less interested in a vested relationship with you than in getting care when she wants it and where she wants it”

    Healthcare patients, or consumers, are exercising greater choice in where and whether to get care.

    Physicians and healthcare leaders may cringe at the notion of patient-as-consumer, but the new healthcare buyer is just that. Whether a recipient of medical care, a parent or a caregiver, the healthcare decision maker is now a consumer, weighing necessity, quality, cost, convenience and access in her choices.

  • BUILDING ALLIANCES, BALANCING PRIORITIES: HOW STAKEHOLDERS CAN MARRY IT, SECURITY, AND INFORMATICS TO BETTER MANAGE HEALTHCARE

    How can your organization best leverage its information technology (IT) investments to better manage healthcare?

    At a minimum, today’s healthcare IT shops need to provide the systems to help clinicians provide the highest quality patient care, a high-functioning technology infrastructure that will seamlessly run those systems, and further tools to secure protected health information (PHI) and mitigate the risk of data breaches across both.

  • Case Study: Saint Francis Hospital and Medical Center

    Saint Francis Hospital and Medical Center deploys streamlined EMR system to thousands of workstations

    Saint Francis Hospital and Medical Center is an acute care hospital located in Hartford, Connecticut. Since its founding by the Sisters of Saint Joseph of Chambéry in 1897, Saint Francis has grown into New England’s largest Catholic hospital, with 617 beds and major clinical concentrations in oncology, cardiology, orthopedics, rehabilitation, and women and infants services.

  • How IT Can Help Forge Successful Healthcare Alliances

    Sooner or later, your organization is likely to form an alliance with another healthcare organization as a way to help you maximize payments under new reimbursement models, and improve accountability.

    The right alliance also can help you meet requirements from payers and patients for delivering quality, affordable care that improves the health of the community.

  • How Effective Clinical Documentation Can Protect Reimbursement

    The Department of Health and Human Services (HHS) has set a goal of tying 90 percent of all Medicare fee-for-service to quality or value by 2018.

    At a minimum, physicians will need to ensure that clinical documentation has the accuracy, completeness and granularity necessary to attain reimbursement while remaining compliant with regulatory and reporting standards.

  • Unlocking 835 Remittance Files with Self-Service Data Preparation

    This data is often hand-typed into practice management systems, financial applications, General Ledgers, etc. Consequently, the revenue cycle process is inefficient and is fraught with potential data quality errors when humans are manually updating accounts with remittance data.

    Your white paper includes:
    Using Data Preparation for 835 Analytics—Four Opportunities for Financial Improvement

  • LEVERAGING LEGACY SYSTEMS: Value Capitalization for Healthcare Today and Tomorrow

    These days, the name of the game in healthcare is value.

    And hospitals are striving to find value within their legacy systems, after investing millions of dollars over the past two decades, in a thin profit-margin industry. For far too long, these systems have been a liability—outdated solutions that are getting in the way of healthcare organization’s meeting their goals with regards to costs, operations, and patient care.

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