A recent survey revealed that Allscripts is the top performing system vendor in hospitals with more than 300 beds or large academic medical centers.
The survey, from New York-based Black Book Market Research's Black Book Rankings, had users evaluate EHRs across 18 probing indicators. Allscripts came out on top, displacing Epic Systems, which had earned top honors for the past three consecutive years in the 300+ bed hospital category.
For the survey, Black Book polled 163 hospitals over 300 beds submitted ballots, in the survey conducted from September 2013 to January 2014, which also included teaching facilities with faculty practices.
Allscripts edged its competitors in seven of the eighteen key performance indicators. Those other vendors included Cerner, McKesson, Quadramed, Meditech, NextGen, Optum, GE Healthcare and eleven other nominated EHRs were
“Top scoring EHR vendors that are attracting the available market share are looking for patient engagement tools, clinical decision support, quality measurement solutions, mobile capabilities, intelligent interoperability, and financial analytics as part of their EHR compendium," Doug Brown, managing partner of Black Book, said in a statement. "There are growth opportunities for vendors actually delivering those robust product strategies to the market."
The survey tells a partially different tale than the one revealed by the Orem, Utah-based KLAS research in a recent report. Both reports show that the EHR re-market will be vital, with Black Book saying 32 percent of large hospitals are are reevaluating their vendor's service and products, including the progress of systems not yet fully installed. However, KLAS found Allscripts at the low-end of this potential market chain, while the Black Book survey would suggest otherwise.
"This large hospital market segment has progressed beyond meaningful use driving purchasing decisions but is aggravated with the extraordinary delays, cost run-ups, extended implementations and glitches interrupting operations from first-choice EHRs," said Brown.
The Black Book survey revealed that large hospital IT respondents are looking at population health competencies and data connectivity with other providers for their EHR selection short lists in the coming twelve months.