Fifty two percent of hospitals that responded to the Washington-based Leapfrog Hospital "Quality and Safety Survey" — a national hospital quality rating tool — indicated they have adopted the Leapfrog Never Events policy, a list of actions they pledge to take whenever a "never event" — a rare medical error that should never happen to a patient — occurs.
According to the survey, hospitals pledged to:
- Apologize to the patient and/or family affected by the never event
- Report the event to at least one of the following agencies: the Joint Commission (Oakbrook Terrace, Ill.), a state reporting program for medical errors
- Perform a root cause analysis, consistent with instructions from the chosen reporting agency
- Waive all costs directly related to the serious reportable adverse event
The following percentages of hospitals responded that they agree to the policy:
- 59 percent of small hospitals (1-100 beds)
- 53 percent of medium hospitals (101-250 beds)
- 48 percent of large hospitals (251+ beds)
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