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KLAS: SaaS EMRs Growing in Use

May 14, 2012
by Gabriel Perna
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According to a new report from Orem, Utah-based KLAS, more providers are using Software as a Service (SaaS) solutions for their EMRs, thanks to growing confidence in cloud storage, as well as increasingly limited hardware expenses. The report, “SaaS EMR 2012: Is It For You?" says SaaS EMR vendors, such as AdvancedMD, athenahealth, Bizmatics, and CureMD, are growing in prominence.

Research director and report author Erik Bermudez said in a statement, "The SaaS EMR deployment model is becoming more popular for providers who want minimal up-front cost and prefer to give the responsibility of the care and feeding of the software to the vendor. Luckily for providers, there are plenty of good options."

For the report, KLAS spoke with nearly 300 healthcare providers that are currently using SaaS EMR to better understand which vendors offer the most comprehensive solution. Providers identified four key areas that differentiated the vendors: EMR response time, customer support, product quality, and bang for the buck. 

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