Physicians who work in small, independent primary care practices reported dramatically lower levels of burnout than the national average (13.5 percent versus 54.4 percent), according to a study led by researchers at NYU School of Medicine.
The research, published online July 9 in the Journal of the American Board of Family Medicine, examined data collected from 235 physicians practicing in 174 small, independent practices in New York City. The findings, according to researchers, indicated that the independence and sense of autonomy that providers have in these small practices may provide some protection against symptoms of burnout.
Physician burnout has been ramped up as a major concern for the healthcare industry of late. It is associated with low job satisfaction, reduced productivity among physicians, and may negatively impact quality of care. Multiple national surveys suggest that more than half of all physicians report symptoms of burnout.
What’s more, from a technology standpoint, reducing the burden that IT puts on doctors is a key priority for ONC (the Office of the National Coordinator for Health IT) right now. In fact, the health IT agency hired John Fleming, M.D., deputy assistant secretary for health technology reform at ONC, last year, with one of his core responsibilities being to reduce provider burden.
To date though, most research on physician burnout has focused primarily on hospital settings or large primary care practices. The researchers of the NYU School of Medicine attested that this is the first study that examines the prevalence of burnout among physicians in small independent primary practices—practices with five or fewer physicians. Despite declines in the number of small practices in the U.S., primarily due to market forces driving consolidation, close to 70 percent of all primary care office visits occur in small practice settings, according to the American Medical Association (AMA).
The survey revealed that the rate of provider reported burnout was 13.5 percent, compared to the 2014 national rate of 54.4 percent. A 2013 meta-analysis of physician surveys conducted in the U.S. and Europe found that lower burnout rates were associated with greater perceived autonomy, a quality and safety culture at work, effective coping skills, and less work-life conflict.
For the survey, researchers analyzed data as part of the HealthyHearts NYC (HHNYC) trial, which is funded by the Agency for Healthcare Research and Quality’s (AHRQ) EvidenceNOW national initiative. The HHNYC trial evaluates how practice coaching or facilitation helps small, independent practices adopt clinical guidelines for the treatment and prevention of cardiovascular disease.
Each physician answered a multiple choice question with response options indicating various levels of burnout. Options ranged from no symptoms of burnout, to feeling completely burned out and questioning whether or not to continue practicing medicine. The question was validated against the Maslach Burnout Inventory, a nationally recognized measure that identifies occupational burnout. Physician respondents were categorized as burned out if they checked one of the last three options in the multiple choice question.
As part of the HHNYC trial, physician respondents were also asked a number of questions about the culture of their practices. The tool used specifically measures “adaptive reserve,” or a culture where individuals have opportunities for growth, and the ability to learn from mistakes by talking and listening to each. Physicians that described this kind of culture in their practice reported lower levels of burnout, researchers said.
“Burnout is about the practice culture and infrastructure in which primary care doctors work. So the obvious question is: what is it about the work environment that results in low burnout rates in small practices?” said Donna Shelley, M.D., professor of Population Health and Medicine at NYU School of Medicine, and the study’s senior author. “It’s important to study the group that’s NOT showing high burnout to help us create environments that foster lower burnout rates. The good news is that a culture and systems can be changed to support primary care doctors in a way that would reduce the factors that are leading to burnout.”
Shelley noted that folks should be careful not to minimize the challenges that physicians working in solo or small practices face. She cites that even though burnout rates are lower, many of these practices are struggling financially, and many of these physicians are on call all the time.
“The more we can understand what drives low rates of burnout, the more likely it is that we’ll find solutions to this problem,” said Shelley. “The hope is that our research can inform ways for larger systems to foster autonomy within practices so that there is space to carve out a work environment that is aligned with doctors’ needs, values and competencies.”
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