Report: Hospitals Concerned with Clinical Communication during Patient Discharges | Healthcare Informatics Magazine | Health IT | Information Technology Skip to content Skip to navigation

Report: Hospitals Concerned with Clinical Communication during Patient Discharges

June 8, 2017
by Rajiv Leventhal
| Reprints

Ninety-five percent of hospitals in a recent survey expressed concerns about communication inefficiencies during the patient discharge process.

The report was issued by Imprivata, a Lexington, Mass.-based healthcare IT security company, in collaboration with the Spyglass Consulting Group, a market strategy firm focused on the mobile technologies and digital health. In February, Spyglass surveyed 20 clinical informatics thought leaders at various hospitals and health systems in the U.S. with the goal to look at specific patient discharge and care coordination workflows where some hospitals have communication inefficiencies and challenges.

Key findings from the report include:

  • Coordinating external resources: 85 percent of hospitals surveyed expressed concerns about the communication challenges with coordinating external community-based resources required to support patients, family members, and caregivers post discharge.
  • Reconciling patient medications: 45 percent of hospitals surveyed expressed concerns about the communication and coordination complexities required to accurately identify and resolve potential conflicts for all patient medications prescribed or taken before, during, and after hospitalization.
  • Collaborating with care team members: 80 percent of hospitals surveyed expressed concerns about the difficulties communicating and collaborating with members of multi-disciplinary teams.
  • Transitioning to another medical service: 65 percent of hospitals surveyed expressed concerns about the communication and coordination complexities involved with efficiently and safely transitioning patients from one medical service to another.
  • Coordinating with ancillary departments: 50 percent of hospitals surveyed expressed concerns about difficulties in communicating with ancillary departments for patient procedures and tests, and then coordinating their transfers.

“For care providers, every second counts and being able to communicate efficiently can make a huge difference in the successful treatment of a patient,” Sean Kelly, M.D., chief medical officer at Imprivata, said in a statement. “The respondents to this survey reiterate an unfortunate truth—some care settings are burdened with outdated, inefficient communications technologies and processes that not only slow down care providers, but also jeopardize the safety of patients. We simply can’t have this in healthcare…”

Get the latest information on Mobile Health and attend other valuable sessions at this two-day Summit providing healthcare leaders with educational content, insightful debate and dialogue on the future of healthcare and technology.

Learn More

Topics

News

Ohio HIE Has Sent 8.1 Million Results

CliniSync, the nonprofit statewide health information exchange for Ohio, offered a year-end 2017 report, noting that almost all of its 157 hospitals are in production or live, sending results and reports to practices.

Allscripts Ransomware Update: Outages Expected through Monday

The Chicago-based Allscripts, one of the most prevalent EHR (electronic health record) vendors in the world, is still working to restore some of its IT systems following a ransomware attack last week.

Study: Inaccuracies in EHR Problem Lists Pose Problems for Risk Adjustment

Inaccuracies in EHR problem list–based comorbidity data can lead to incorrect determinations of case mix, according to a study that took place at two southern California Veterans Affairs (VA) medical centers.

Survey: 42 Percent of Companies Have Experienced Ransomware Attacks

The percentage of global companies reporting financially motivated cyber-attacks has doubled over the past two years, with 50 percent of surveyed companies associating ransom as the leading motivation for attacks over other attacks, including insider threats, hacktivism and competition, according to a report by Radware.

Allscripts Acknowledges Ransomware Attack, Says Impact is “Limited”

Health IT vendor Allscripts has acknowledged that it is investigating a ransomware incident that has impacted a limited number of its applications.

AHRQ to Fund Patient Safety Learning Laboratories

The federal Agency for Healthcare Research Quality plans to spend up to $5 million in fiscal 2018 to support as many as eight patient safety learning laboratories.