Report: Hospitals Concerned with Clinical Communication during Patient Discharges | Healthcare Informatics Magazine | Health IT | Information Technology Skip to content Skip to navigation

Report: Hospitals Concerned with Clinical Communication during Patient Discharges

June 8, 2017
by Rajiv Leventhal
| Reprints

Ninety-five percent of hospitals in a recent survey expressed concerns about communication inefficiencies during the patient discharge process.

The report was issued by Imprivata, a Lexington, Mass.-based healthcare IT security company, in collaboration with the Spyglass Consulting Group, a market strategy firm focused on the mobile technologies and digital health. In February, Spyglass surveyed 20 clinical informatics thought leaders at various hospitals and health systems in the U.S. with the goal to look at specific patient discharge and care coordination workflows where some hospitals have communication inefficiencies and challenges.

Key findings from the report include:

  • Coordinating external resources: 85 percent of hospitals surveyed expressed concerns about the communication challenges with coordinating external community-based resources required to support patients, family members, and caregivers post discharge.
  • Reconciling patient medications: 45 percent of hospitals surveyed expressed concerns about the communication and coordination complexities required to accurately identify and resolve potential conflicts for all patient medications prescribed or taken before, during, and after hospitalization.
  • Collaborating with care team members: 80 percent of hospitals surveyed expressed concerns about the difficulties communicating and collaborating with members of multi-disciplinary teams.
  • Transitioning to another medical service: 65 percent of hospitals surveyed expressed concerns about the communication and coordination complexities involved with efficiently and safely transitioning patients from one medical service to another.
  • Coordinating with ancillary departments: 50 percent of hospitals surveyed expressed concerns about difficulties in communicating with ancillary departments for patient procedures and tests, and then coordinating their transfers.

“For care providers, every second counts and being able to communicate efficiently can make a huge difference in the successful treatment of a patient,” Sean Kelly, M.D., chief medical officer at Imprivata, said in a statement. “The respondents to this survey reiterate an unfortunate truth—some care settings are burdened with outdated, inefficient communications technologies and processes that not only slow down care providers, but also jeopardize the safety of patients. We simply can’t have this in healthcare…”

Get the latest information on Health IT and attend other valuable sessions at this two-day Summit providing healthcare leaders with educational content, insightful debate and dialogue on the future of healthcare and technology.

Learn More



Intermountain Healthcare Launches Study to Unlock Genomic Data

Researchers from the Salt Lake City, Utah-based Intermountain Healthcare have announced a long-term prospective study that they think has the potential to help physicians and others unlock genomic data.

UNC Health Care Receives HIMSS Analytics Stage 7 Designation

UNC Health Care, an integrated health care system based in Chapel Hill, N.C., has achieved Stage 7 designation on the HIMSS Analytics’ Electronic Medical Record Adoption Model (EMRAM).

FDA Announces Plan to Advance Medical Device Safety and Cybersecurity

The Food and Drug Administration (FDA) has announced new proposals aimed at advancing medical device cybersecurity, including placing new responsibilities on manufacturers, both before and after their devices hit the market.

Black Book: 9 in 10 Small Practices Not Optimizing Advanced EHR Functionalities

Eighty-eight percent of small practices of six or less practitioners still aren't optimizing advanced EHR (electronic health record) tools such as patient engagement, secure messaging, decision support and electronic data sharing, according to the latest Black Book survey

Penn., N.J. Health Systems Form Clinical Research Consortium

Six health systems in New Jersey and Pennsylvania have announced the founding of a nonprofit clinical research consortium – Partners in Innovation, Education, and Research (PIER Consortium) to streamline clinical trials.

Report: Global Digital Health VC Funding Hits Record $2.5B in Q1 2018

Venture capital funding into digital health companies in the first quarter of 2018 surged to a record $2.5 billion raised in 187 deals from $1.7 billion in 192 deals in the fourth quarter of 2017, according to a report from Mercom Capital Group