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UC San Diego Health Offering EHR, iPad Access to Patients

December 8, 2016
by Rajiv Leventhal
| Reprints

Patients at the recently-opened Jacobs Medical Center at UC San Diego Health can be in more command with their own experience by assessing their own medical information, controlling room features and more.

Officials of UC San Diego Health noted in an announcement that with a swipe and tap of an iPad, patients at Jacobs Medical Center can be in command of their own experience by controlling room temperature, lighting, accessing their personal medical information, details on their patient care team and entertainment options all from their beds.

“By adding connectivity in every patient room, each person can take control of their hospital experience from regulation of their environment to connecting online with friends and family for support,” Thomas J. Savides, M.D., chief experience officer at UC San Diego Health, said in a statement. “Patients also see portions of their electronic medical record to help them understand their progress and anticipate daily events. We hope that feeling in control will aid in the healing process.”

Jacobs Medical Center, a 245-bed medical and surgical specialty hospital that opened its doors to patients in November, has equipped every room with an iPad and Apple TV. Upon arrival at their room, patients have immediate access to the iPad, which allows them to take command of their room environment, reducing the need to call or wait for assistance to lower blinds or adjust room temperature.

However, officials say it’s the secure access to their own medical records, using the new MyChart Bedside iOS app by Epic, the electronic health record (EHR) system in place at UC San Diego Health that enables patients to have more information in their hands than ever before. After patients create their own PIN to access medical records, they have safe access to test results, photographs and biographies of their healthcare team, a schedule of medications or upcoming procedures and educational materials prescribed by physicians.

“Some patients are very interested in lab results because discharge from the hospital depends on what the tests reveal,” noted Marc Sylwestrzak, information services experience and development director at UC San Diego Health. “Patients find having this information readily available is empowering. A combination of the security features, vital health data available through MyChart Bedside, control of the room environment and access to entertainment all available from an Apple iPad makes what we offer unique.”

When considering the latest technology available for an improved patient experience, the information services team’s first priority was patient privacy, said Sylwestrzak. Ensuring that a patient’s medical record and personal usage data is erased when the individual leaves the hospital room is critical.

To do this, each iPad leverages Jamf for mobile device management to automatically wipe patient data from each device immediately following a patient’s discharge and prepare the iPad for the next patient, leaving no trace of a previous user’s history. The software communicates with Epic to coordinate iPad management with patient records, ensuring that patient privacy is protected at all times, according to officials.

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LabCorp Joins Apple Health Records Project

November 5, 2018
by Rajiv Leventhal, Managing Editor
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LabCorp, a provider of clinical laboratory and end-to-end drug development services, has announced that it has enabled Apple’s Health Records feature for its patients.

This iPhone feature aims to make it easier for LabCorp patients to access their LabCorp laboratory test results, along with other available medical data from multiple providers, whenever they choose, according to officials.

In January, Apple announced that it would be testing the Health Records feature out with 12 hospitals, inclusive of some of the most prominent healthcare institutions in the U.S. Since that time, more than 100 new organizations have joined the project,  according to Apple.

LabCorp test results are viewable in the Apple Health app for LabCorp patients who have an account with the company, and enable integration with the Health Records app. In addition to their LabCorp test results, patients will have information from participating healthcare institutions organized into one view, covering allergies, medical conditions, immunizations, lab results, medications, procedures and vitals.

Patients will receive notifications when their data is updated, and the Health Records data is encrypted and protected with the user’s iPhone passcode, Touch ID or Face ID, according to officials.

“LabCorp on Health Records will help provide healthcare consumers with a more holistic view of their health. Laboratory test results are central to medical decision making, and broadening access to this information will help patients take charge of their health and wellness, and lead to more informed dialogues between patients and their healthcare providers,” David P. King, chairman and CEO of LabCorp, said in a statement.

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HIMSS Analytics Introduces Infrastructure Adoption Model for Health Systems

October 25, 2018
by Rajiv Leventhal, Managing Editor
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HIMSS Analytics, the research arm of the Healthcare Information and Management Systems Society, announced the introduction of the Infrastructure Adoption Model, or INFRAM, which is designed to measure the technical infrastructure used within a health system.

The INFRAM focuses on five technical subdomains, allowing organizations to benchmark how their infrastructure operates within the following areas: mobility; security; collaboration; transport; and data center.

Similar to HIMSS Analytics’ well-known Electronic Medical Record Adoption Model, or, EMRAM, the INFRAM is an eight-stage model (0 – 7) that allows healthcare IT leaders to map the technology infrastructure capabilities required to reach their facility’s clinical and operational goals, while meeting industry benchmarks and standards.  The final stage, Stage 7, guides organizations towards optimized information integration, contextualization and orchestration essential for the delivery of higher order local and virtualized care processes.

For reference purposes, Stage 0 on the model represents that an organization does not have a VPN, intrusion detection/prevention, security policy, data center or compute architecture. Stage 3 signifies that an organization has an advanced intrusion prevention system, while Stage 5 represents having video on mobile devices, location-based messaging, firewall with advanced malware protection, and real-time scanning of email hyperlinks.

HIMSS officials note that by identifying specific benchmarks for organizations to reach before they go live with EMR, systems, the INFRAM aims to ensure that a health system’s infrastructure is stable, manageable and extensible. Through this, organizations can ideally improve care delivery and create a pathway for infrastructure development tied to business and clinical outcomes.

 “The INFRAM is a welcome addition to our maturity model suite and addresses a longstanding need – guiding healthcare organizations in securely implementing the infrastructure with which their EMRs are built upon,” Blain Newton, executive vice president, HIMSS Analytics, said in a statement. “We have seen health systems engage with advanced clinical applications, only for them to ‘glitch’ under infrastructure that isn't powerful enough to support their tools. With the INFRAM, healthcare providers can develop a detailed, strategic technology plan that defines their organization's current state, desired future state, and each stage in between to achieve their clinical and operational goals.”

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Clinical Team Communication and Data Access in the Palm of Your Hand

Thursday, October 25, 2018 | 1:00 p.m. ET, 12:00 p.m. CT

Eisenhower Health, a west coast-based Magnet Hospital, implemented an enterprise-wide solution enabling mobile communications and collaboration across all care teams, linking the entire enterprise, advancing its communications capabilities, creating access to an enterprise directory, and improving care team response and turnaround times.

Additionally, the system provided extensive and comprehensive reporting with data analytics showing where and to what extent response improvements were made, but also providing the information the hospital needed to better utilize the system and make adjustments to improve results.

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