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RegionalCare, RelayHealth Partner for Unified Patient Records

March 27, 2015
by Rajiv Leventhal
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RegionalCare Hospital Partners, based in Brentwood, Tenn., is partnering with the Emeryville, Calif.-based vendor RelayHealth to make patient records unified across its organizations.

By leveraging this single view, clinicians can improve care delivery and patients can become more proactively engaged in their own care, officials say. RegionalCare Hospital Partners—which includes nine rural hospitals and affiliated physician practices located across several states—expects to experience the improved outcomes and reduced costs vital to success under value-based programs.

To achieve this goal, the health system relied on RelayHealth’s Connected Care solution to create a record that consists of data culled from multiple vendors’ electronic health record (EHR) systems installed across the healthcare enterprise. RelayHealth, a part of McKesson Corporation's technology solutions segment, specializes in bringing together multi-vendor data for a single view of the patient.

RelayHealth and RegionalCare completed the systems integration and access initiative in just nine months. “Creating a single, consolidated record loomed over us as a great challenge for quite some time,” Mark Gilliam, CIO for RegionalCare, said in a statement. “We didn’t have a standard footprint but realized that our health system needed to make it easy for every clinician and patient in the market we serve to interact with us in a seamless manner.”

In addition to creating a single view, RegionalCare is enabling patients to access this information through the RelayHealth patient portal. “Meeting meaningful use goals quickly was just the tip of the iceberg,” added Ken Tarkoff, senior vice president and general manager, RelayHealth. “We collaborated with RegionalCare to focus on the bigger picture and transform this project into a strategic initiative. Our goal is to power the interoperability and patient engagement that will lead to improved outcomes and reduce costs, both of which are critical to long-term success under value-based care models.”

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