Report: ERP Vendors Not Measuring Up | Healthcare Informatics Magazine | Health IT | Information Technology Skip to content Skip to navigation

Report: ERP Vendors Not Measuring Up

August 11, 2010
by root
| Reprints

No enterprise resource planning (ERP) vendor overwhelmingly satisfies clients more than the others, but with so few options-and none performing well-migrating to a new vendor may not be worth the cost, according to a new report published by Orem, Utah-based consultant, KLAS.

For the new study, “The Conundrum of ERP: Is It Possible to Get Functionality and Service?,” KLAS interviewed 225 provider organizations, focusing primarily on the three most prominent players, Lawson (St. Paul, Minn.)., McKesson (San Francisco), and Oracle (Redwood Shores, Calif.). All three rated below the KLAS average for health care information technology. The top-rated vendor in the report was McKesson, with a score of 74.5 out of 100. It was followed by Oracle (71.8) and Lawson (68.6).

According to the report, most hospitals already have an ERP solution of some sort and are somewhat of a captive audience, so vendors have little reason to develop and support their core ERP products. Instead, they focus on developing peripheral modules to address related markets, such as human capital and workforce management, or acquiring new technologies to augment their existing offerings.


Topics

News

NewYork-Presbyterian, Walgreens Partner on Telemedicine Initiative

NewYork-Presbyterian and Walgreens are collaborating to bring expanded access to NewYork-Presbyterian’s healthcare through new telemedicine services, the two organizations announced this week.

ONC Releases Patient Demographic Data Quality Framework

The Office of the National Coordinator for Health IT (ONC) developed a framework to help health systems, large practices, health information exchanges and payers to improve their patient demographic data quality.

AMIA, Pew Urge Congress to Ensure ONC has Funding to Implement Cures Provisions

The Pew Charitable Trusts and the American Medical Informatics Association (AMIA) have sent a letter to congressional appropriators urging them to ensure that ONC has adequate funding to implement certain 21st Century Cures Act provisions.

Former Michigan Governor to Serve as Chair of DRIVE Health

Former Michigan Governor John Engler will serve as chair of the DRIVE Health Initiative, a campaign aimed at accelerating the U.S. health system's transition to value-based care.

NJ Medical Group Launches Statewide HIE, OneHealth New Jersey

The Medical Society of New Jersey (MSNJ) recently launched OneHealth New Jersey, a statewide health information exchange (HIE) that is now live.

Survey: 70% of Providers Using Off-Premises Computing for Some Applications

A survey conducted by KLAS Research found that 70 percent of healthcare organizations have moved at least some applications or IT infrastructure off-premises.