Report: VA Telehealth Program Failed to Enroll Most Needy Patients | Healthcare Informatics Magazine | Health IT | Information Technology Skip to content Skip to navigation

Report: VA Telehealth Program Failed to Enroll Most Needy Patients

March 11, 2015
by Gabriel Perna
| Reprints
The Department of Veterans Affairs' Office of Inspector General (VA OIG) did a review of the Veterans Health Administration (VHA) home telehealth program, saying it had missed opportunities for expansion of enrollment.
The review of the program says that the VHA missed opportunities to enroll Non-Institutional Care (NIC) patients in its Home Telehealth Program in 2013. As a result, the report says that VA could have potentially delayed the need for long-term institutional care for approximately 59,000 additional veterans. Telehealth service of those NIC patients declined by 4 percent in 2013, while in contrast, service for Chronic Care Management (CCM) and Health Promotion/Disease Prevention (HPDP) patients increased significantly.
The OIG report says that this disparity occurred because of a change in performance methodology, which focused on the overall number of patients enrolled in a telehealth program. As a result, more patients in the HDHP program were enrolled because those participants would likely need less intervention from physicians due to their health care needs being less complex. The NIC patients, which likely had the greatest medical needs, were ignored. 
The VA OIG recommends VHA implement mechanisms to identify demand for NIC patients and develop specific performance measures to promote enrollment of NIC patients.

Get the latest information on Health IT and attend other valuable sessions at this two-day Summit providing healthcare leaders with educational content, insightful debate and dialogue on the future of healthcare and technology.

Learn More



Study will Leverage Connecticut HIE to Help Prevent Suicides

A new study will aim to leverage CTHealthLink, a physician-led health information exchange (HIE) in Connecticut, to help identify the factors leading to suicide and to ultimately help prevent those deaths.

Duke Health First to Achieve HIMSS Stage 7 Rating in Analytics

North Carolina-based Duke Health has become the first U.S. healthcare institution to be awarded the highest honor for analytic capabilities by HIMSS Analytics.

NIH Releases First Dataset from Adolescent Brain Development Study

The National Institutes of Health (NIH) announced the release of the first dataset from the Adolescent Brain Cognitive Development (ABCD) study, which will enable scientists to conduct research on the many factors that influence brain, cognitive, social, and emotional development.

Boston Children's Accelerates Data-Driven Approach to Clinical Research

In an effort to bring a more data-driven approach to clinical research, Boston Children’s Hospital has joined the TriNetX global health research network.

Paper Records, Films Most Common Type of Healthcare Data Breach, Study Finds

Despite the high level of hospital adoption of electronic health records and federal incentives to do so, paper and films were the most frequent location of breached data in hospitals, according to a recent study.

AHA Appoints Senior Advisor for Cybersecurity and Risk

The American Hospital Association (AHA) has announced that John Riggi has joined the association as senior advisor for cybersecurity and risk.