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VA Signs Massive Contract to Deploy RTLS Technology

February 21, 2013
by Rajiv Leventhal
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The Department of Veterans Affairs (VA) has agreed to a $543 million contract with HP Enterprise Services and Intelligent InSites to deploy a real-time locating system (RTLS) technology in 152 VA medical centers. The Fargo, N.D.-based Intelligent InSites is a subcontractor on the VA project to prime contractor HP Enterprise Services on the five-year project.

The contract will provide VA medical centers in the 21 Veterans Integrated Service Networks (VISNs) and seven Consolidated Medical Outpatient Pharmacy facilities with a real-time, system-wide solution to help improve operational efficiency, quality, satisfaction, and compliance. The solution supports VA's objectives to decrease operational costs, reduce delays in patient care, and increase clinical efficiencies and staff productivity.

"The flexibility of the Intelligent InSites platform, including its ability to empower multiple applications to deliver real-time operational intelligence across multiple use cases and multiple facilities, supports VA's vision to improve healthcare efficiency across the VA enterprise," Kimberly Brayley, director, RTLS Project Management Office, Veterans Health Administration, said in a statement.

By automatically collecting data from millions of RTLS and radio-frequency identification(RFID) tags on VA medical equipment, surgical instruments, and supplies, the Intelligent InSites solution will provide VA with visibility, analytics, and intelligence into its operational processes. Initial use cases include asset management, cath lab supply management, sterile processing workflow, and automated temperature monitoring. Future use cases include patient wander management, hand hygiene monitoring, emergency department workflow, and operating room workflow.

The Intelligent InSites software platform is designed to span multiple hospitals across large healthcare systems, aggregating and processing data to provide real-time operational intelligence at the department level, hospital level, and healthcare system level. At the level of a VA Medical Center, the Intelligent InSites solution will help VA employees impact operational processes and patient care in real time. At a regional and national level, the enterprise-wide capabilities of the Intelligent InSites platform will allow VA to monitor, benchmark, and improve system-wide operational performance and process improvement initiatives, resulting in increased healthcare efficiency and improved veteran care.

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